Medical Receptionist
American Family Care, Fairhope, AL, United States
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
At American Family Care, we’re not just treating patients – we’re revolutionizing how people access healthcare with over 200 clinics across 26 states. We’re looking for a detail‑oriented Medical Receptionist to be the face of our clinic and the first step in our patient‑first approach.
Benefits
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Why Your Insurance Verification Skills Matter Most
You’re not just answering phones – you’re our revenue protection specialist and patient financial counselor. Your precision with insurance verification directly impacts patient experience and our clinic’s financial health.
What You’ll Actually Do
Master Insurance Verification: meticulously verify coverage before services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: deliver exceptional service even during difficult financial conversations – keeping patients happy while handling payment matters
Be the Face of AFC: greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: process payments, schedule appointments, and manage patient check‑ins with lightning efficiency
Protect Patient Information: maintain organized records while strictly following HIPAA regulations
This Role Is Perfect For You If
You have experience with insurance verification and medical billing (non‑negotiable).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You’re obsessively detail‑oriented – a single digit error in an insurance ID can cost thousands.
You’ve worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You’re tech‑savvy with medical billing software and EMR systems.
You have excellent problem‑solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What’s In It For You
Develop highly marketable skills in medical billing and insurance – some of the most in‑demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that’s expanding nationwide.
Clear Career Path: grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor – or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long‑Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
The Details
Location: Our state‑of‑the‑art urgent care facility
Schedule: Full‑time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X‑Ray Technician, Medical Assistant or related certification is a plus
Compensation
The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions.
We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.
Equal Opportunity Employer Statement
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact recruiters@americanfamilycare.com.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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At American Family Care, we’re not just treating patients – we’re revolutionizing how people access healthcare with over 200 clinics across 26 states. We’re looking for a detail‑oriented Medical Receptionist to be the face of our clinic and the first step in our patient‑first approach.
Benefits
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Why Your Insurance Verification Skills Matter Most
You’re not just answering phones – you’re our revenue protection specialist and patient financial counselor. Your precision with insurance verification directly impacts patient experience and our clinic’s financial health.
What You’ll Actually Do
Master Insurance Verification: meticulously verify coverage before services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: deliver exceptional service even during difficult financial conversations – keeping patients happy while handling payment matters
Be the Face of AFC: greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: process payments, schedule appointments, and manage patient check‑ins with lightning efficiency
Protect Patient Information: maintain organized records while strictly following HIPAA regulations
This Role Is Perfect For You If
You have experience with insurance verification and medical billing (non‑negotiable).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You’re obsessively detail‑oriented – a single digit error in an insurance ID can cost thousands.
You’ve worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You’re tech‑savvy with medical billing software and EMR systems.
You have excellent problem‑solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What’s In It For You
Develop highly marketable skills in medical billing and insurance – some of the most in‑demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that’s expanding nationwide.
Clear Career Path: grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor – or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long‑Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
The Details
Location: Our state‑of‑the‑art urgent care facility
Schedule: Full‑time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X‑Ray Technician, Medical Assistant or related certification is a plus
Compensation
The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions.
We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.
Equal Opportunity Employer Statement
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact recruiters@americanfamilycare.com.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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