Medical Receptionist
United Community & Family Services, Inc., New London, CT, United States
Job Description
UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!
We are currently seeking a
Medical Receptionist
for our Colchester Behavioral Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
While this position is primarily located at our New London office, occasional travel to other UCFS locations may be expected (Norwich, Colchester and/or Griswold).
Expected Schedule: Full‑Time, 40 hours/week; Monday, Tuesday, Friday 7:45am- 4:45pm & Wednesday, Thursday 10:00am- 7:00pm
Essential Responsibilities
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co‑pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Knowledge of Medicaid/Medicare and other Insurances
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Exceptional customer service and interpersonal skills
Ability to multi‑task and work well under pressure in a fast‑paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
Bilingual candidates are encouraged to apply, but bilingualism is not required for this role
Benefits
Flexible schedules
Competitive salaries
Generous paid time off including
3
weeks' vacation,
4
floating holidays and
10
sick days each year
Medical, dental and vision insurance
401(k) plan with
6%
employer contribution
Paid life and disability insurance
Employee Assistance Program (EAP)
Additional voluntary benefits
Public Service Loan Forgiveness eligibility
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
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UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!
We are currently seeking a
Medical Receptionist
for our Colchester Behavioral Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
While this position is primarily located at our New London office, occasional travel to other UCFS locations may be expected (Norwich, Colchester and/or Griswold).
Expected Schedule: Full‑Time, 40 hours/week; Monday, Tuesday, Friday 7:45am- 4:45pm & Wednesday, Thursday 10:00am- 7:00pm
Essential Responsibilities
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co‑pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Knowledge of Medicaid/Medicare and other Insurances
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Exceptional customer service and interpersonal skills
Ability to multi‑task and work well under pressure in a fast‑paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
Bilingual candidates are encouraged to apply, but bilingualism is not required for this role
Benefits
Flexible schedules
Competitive salaries
Generous paid time off including
3
weeks' vacation,
4
floating holidays and
10
sick days each year
Medical, dental and vision insurance
401(k) plan with
6%
employer contribution
Paid life and disability insurance
Employee Assistance Program (EAP)
Additional voluntary benefits
Public Service Loan Forgiveness eligibility
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
#J-18808-Ljbffr