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CalAIM Community Health Worker - San Joaquin County

Pacific Health Group, California, MO, United States


Community Health Worker (CHW) - Field-Based (CalAIM Program)
At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our CalAIM programs.

The Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations, supporting members through direct engagement, education, and coordination of services that improve overall health and stability.

About Pacific Health Group
Pacific Health Group is committed to improving health outcomes through community-based care, addressing the full spectrum of social determinants of health. Our teams work directly in the field to support underserved populations and ensure members receive the care, resources, and advocacy they need to thrive.

What This Role Looks Like (Day-to-Day Reality)

Spend approximately 65% of your time in the field (homes, community sites, events)

Conduct outreach, assessments, and direct member engagement

Travel within assigned county to meet members and community partners

Support health education, care navigation, and resource coordination

Facilitate group sessions and community-based activities

Document services and interactions in real-time. This role requires strong time management, independence, and comfort working in diverse, community-based environments

What You’ll Do
Direct Member Services & Care Coordination

Conduct comprehensive assessments and develop Plans of Care

Provide ongoing support and follow-up with members

Assist members with care navigation, appointments, and service coordination

Support transitions of care and continuity of services

Health Education & Navigation

Deliver health education and coaching to improve self-management

Assist members in understanding healthcare systems and accessing services

Address barriers such as transportation, language, and access to care

Community Outreach & Engagement

Conduct outreach to identify and engage high-risk, hard‑to-reach populations

Participate in community events, wellness fairs, and outreach initiatives

Coordinate mobile health clinics, vaccination drives, and community activities

Build trust within the community and support program awareness

Group Facilitation & Education

Facilitate group sessions and workshops on health‑related topics

Provide education on prevention, mental health, substance use, and wellness

Support community‑based learning and engagement initiatives

Advocacy & Support Services

Assist members with enrollment in public assistance programs

Provide advocacy to improve access to care and services

Support members in navigating complex healthcare and social systems

Documentation & Collaboration

Maintain accurate, timely documentation of all services and interactions

Complete required reporting and billing documentation

Collaborate with interdisciplinary teams including RNs and licensed providers

Participate in case conferences and team meetings

How Success Is Measured

Member engagement and successful service delivery

Timely and accurate documentation

Completion of required assessments and care plans

Outreach activity and community engagement

Ability to manage caseload and service requirements effectively

Compliance with Medi‑Cal and CalAIM program standards

Who Thrives in This Role

Is passionate about working in the community and helping underserved populations

Is comfortable working independently in the field

Builds trust easily and connects with diverse populations

Is proactive, resourceful, and solution‑oriented

Thrives in fast‑paced, community‑based environments

Schedule
Monday — Friday: 8:30 AM – 5:00 PM

Work Structure
Approximately 65% field‑based / 35% remote

Compensation
$21.00 – $24.00 per hour. FLSA: Non‑Exempt

Location
Hybrid – Field Based (County‑Based Assignment)

Stockton

Tracy

Manteca

Lodi

Lathrop

Ripon

Equal Employment Opportunity
Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws.

At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Join us in a workplace where everyone's contributions are valued and respected.

Pre‑Employment Requirements

Employment is contingent upon the successful completion of our pre‑employment process, which includes a background check and the submission of all required documentation and new‑hire paperwork.

Requirements
Minimum Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree preferred

Minimum of 2 years of experience in community health, social services, or related field

Strong understanding of community resources and social determinants of health

Excellent interpersonal, communication, and engagement skills

Proficiency in electronic health records and basic computer systems

Bilingual skills preferred (Spanish or other relevant languages)

Must be proficient in technology, including documentation systems, EHR platforms, and communication tools

Ability to document in real-time and manage multiple systems effectively

Work Requirements

Ability to travel extensively within assigned county

Must reside within assigned service area

Ability to work occasional evenings or weekends for community events

Ability to work in a hybrid, field‑based environment

Additional Requirements

Possess a valid California Driver's License (Class C minimum)

Maintain a personal, operable vehicle for daily business use

Maintain current liability insurance that meets California's minimum legal requirements

Must pass a Motor Vehicle Report (MVR) background check prior to employment

Compensation & Benefits

Hourly Pay: $21.00 – $24.00 per hour

Monthly stipend

160 hours PTO + paid sick time

11 paid holidays (including birthday and floating holiday)

4 paid volunteer hours per month

90% employer‑paid employee‑only medical benefits

Flexible Spending Account (FSA)

Short‑term & long‑term disability, AD&D

Employee Assistance Program (EAP)

401(k) with company match

Professional development opportunities

Quarterly in‑person events

Employee discount programs

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