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Medical Assistant (MA)

Essnova Solutions, Inc., Berkeley, CA, United States


Essnova Solutions, Inc. is an ISO 9001:2015 certified, SBA 8(a) and HUBZone certified small business founded in 2005 that delivers a broad range of technology, program management, geospatial, environmental, and professional healthcare support services to government, commercial, education, and healthcare clients. Essnova has implemented large-scale systems and service solutions across federal, state, and local agencies, medical facilities, and commercial enterprises, and maintains robust processes grounded in commercial best practices to ensure responsive, high-quality performance on mission-critical contracts.

Position Overview
The Medical Assistant shall provide clinical support services at LBNL's employee occupational health clinic to ensure employee health, regulatory compliance and best EH&S practices. The Medical Assistant shall provide support for both front and back office activities, including greeting patients, answering phone calls and emails, scheduling and rescheduling appointments for multiple health care providers, managing clinic calendars, handling medical records, conducting patient intakes and initial evaluations, providing specialized services based on reason for visit, and referring patients to the appropriate level of health care provider.

Requirements
Graduation from an accredited medical assistant program with current certification as a Medical Assistant in the State of California, free from disciplinary action, and a minimum of five (5) years of clinical experience.

Approved Certifications and Certifying Authority

California Certifying Board for Medical Assistants (CCBMA) (https://ccbma.org/verify-a-certification/)

American Medical Certification Association (AMCA) (https://dashboard.amcaexams.com/certification-verification)

American Association of Medical Assistants (AAMA) (https://www.aama-ntl.org/cma-aama-exam/verify-cma-status)

Multiskilled Medical Certification Institute's (MMCI) National Certified Medical Assistant (NCMA) program (https://www.ncctinc.com/verify-certification)

Phlebotomy Technician experience and ability to administer injections (e.g., flu shots).

Ability to consult effectively with others and a strong understanding of applicable safety regulations.

Sound customer service, administrative and technical skills; knowledge of Google Suite (GMail, Calendar, Drive, Docs and Sheets), Microsoft Office, Smartsheets, and electronic medical record systems.

Ability to multitask in a dynamic environment.

Familiarity with Worker's Compensation guidelines and processes.

Ability to sit at a desk and/or be on their feet and walk eight (8) hours a day. Subcontractor personnel must be able to assume and maintain various postural positions including lifting.

Desired Qualifications

National Institute for Occupational Safety and Health (NIOSH) Certification in spirometry

American National Standards Institute (ANSI) Certification in audiometry

American Heart Association (AHA) Certification in Basic Life Support (BLS)

Key Responsibilities

Greet patients and provide professional, patient-centered service

Answer clinic phone calls and emails

Schedule and reschedule appointments for multiple providers

Manage clinic calendars and workflow

Perform patient intakes and initial evaluations

Handle extensive medical record documentation in EMR systems

Provide specialized clinical services based on reason for visit

Refer patients to appropriate healthcare provider levels

Support adherence to occupational health and EH&S regulations

Collaborate with clinical and administrative staff to maintain an efficient clinic environment

Physical Requirements

Ability to sit and/or stand and walk for up to eight (8) hours per day

Ability to assume and maintain various postural positions including kneeling, reaching, stooping, bending, crouching, and lifting

Benefits

Medical, dental, and vision insurance

401(k) with company match

Paid time off and federal holidays

Fast-track growth in a high-accountability culture

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