Patient Registration Coordinator (Bilingual)

Patient Registration Coordinator
BENEFITS & PERKS:

401(k)

Health (PPO/HSA), Vision, Dental,

Disability insurance (STD/LTD)

Accident Insurance

Life Insurance

Employee, Spouse, and Child Life Insurance Options

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Company provided Polos

Career Growth Opportunities

Company provided online learning courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program (EAP)

Perks @ Work, Employee Discount Program

THE POSITION:
The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone who has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office, supporting the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

ESSENTIAL DUTIES:

Greet patients upon arrival

Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hand out the paperwork to the patient according to their needs, handles routine questions and reviews the paperwork for accuracy when it is turned in.

Change and update patient(s) status in the computer according to established guidelines

Verifying insurance and frequencies when needed.

This greeter will assist with attaching payments, sending claims, checking billable x-rays

Clean/maintain front office area/lobby

Perform other duties as assigned

REQUIREMENTS:

High school diploma or GED preferred.

Dental Experience is Required

OTHER QUALIFICATIONS:

Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.

Multi-Tasker – ability to prioritize and address multiple demands concurrently.

Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.

Team Mindset – the ability to work within a team for the good of the patient.

Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Schedule and Location:
Monday-Friday

Apex Dental Nacogdoches

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and ... (full EEO statement omitted for brevity)

Internal ID: CDP100

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