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Residential Youth Case Manager

Lawrence Hall, Chicago, IL, United States


Overview

Lawrence Hall

is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork. Our Child & Family Treatment Center (CFTC) is a 24-hour residential program for DCFS- and ISBE-referred youth ages 8-18 who are experiencing emotional and behavioral challenges. With a trauma-informed, outcomes-driven approach, we help youth heal from abuse, neglect, and trauma while building the skills they need to thrive.
About The Role
As a Residential Case Manager, you will work closely with young people, their families, and interdisciplinary teams to help youth build resilience, develop healthy relationships, and work toward reunification or safe placement. You will be a key part of the healing process, coordinating services and advocating for each youth's well-being and success. This is a meaningful opportunity for someone who thrives in a dynamic environment and is passionate about making a lasting impact through trauma-informed care.

As a Case Manager, You Will

Carry a caseload of youth and families in residential care

Provide case management and coordinate services with caregivers, courts, schools, and medical providers

Accompany and transport youth to court, school, and appointments using an agency or personal vehicle

Maintain timely and accurate documentation in alignment with Medicaid and agency guidelines

Participate in treatment planning, family visits, and interdisciplinary staffing

Advocate for youth needs while applying trauma-informed and culturally responsive practices

Support youth in accessing education, recreation, vocational training, and other resources

Who We're Looking For

Required

Bachelor's degree in a Human Services or related field

Valid Illinois driver's license and reliable personal transportation

No history of child abuse or neglect

Strong verbal and written communication skills

Ability to work flexible hours, including some evenings and weekends

Preferred

Experience supporting youth in residential care or similar settings

Familiarity with trauma-informed care and youth development principles

Work Schedule & Additional Information

This full-time position is located at our Francisco Campus (4833 N Francisco Ave, Chicago, IL) from Monday-Friday, generally 9:00 a.m. to 5:00 p.m., with occasional evenings or weekends based on youth needs, including a mix of in-office responsibilities, field visits, and external meetings. Local travel is required throughout Chicago using agency or personal vehicle.

Compensation, Benefits & Perks

We care about the well-being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes:

Salary: $51,800-$55,000/year, based on experience

Average of 17-25 days of PTO + 9 holidays

Medical insurance - HMO and PPO options

Dental insurance - HMO and PPO options

Vision insurance

401(k) with up to 5% employer match and auto-vesting

Flexible Spending Accounts (FSA) - Medical and Dependent Care

Pre-tax Commuter benefits - Parking and Transit

100% employer-paid Basic Life and AD&D Insurance

Voluntary Life Insurance for Employees, Spouses, and Children

Accident and Critical Illness Insurance

Short-Term and Long-Term Disability

100% employer-paid Employee Assistance Program (EAP) for free counseling and life resources

Wellness Reimbursement Program

Employee Referral Bonus up to $1,500

Continuing Education Units (CEUs) for licensed employees

Public Service Loan Forgiveness

How To Apply

Submit your application here. We look forward to learning more about you!

EEO Statement

Lawrence Hall is an Equal Opportunity Employer M/F/D/V

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