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Medical Assistant/Patient Service Representative-Mount Sinai Doctors Medical Gro

Mount Sinai Morningside, New York, NY, United States


Description
Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office.

Responsibilities

Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group

Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician

Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history

Performs quality controls

Ensures that the patient referrals are completed and forwarded appropriately

Documents appropriately any treatment, telephone contact, lab accession log, and daily checks.

Adheres to universal precautions and OSHA Regulations

Maintains examination rooms and medical areas in a clean and orderly fashion

Stocks examination room with supplies

Checks supplies from vendors against packing slips as assigned

Ensures that patients and visitors are greeted promptly and courteously

Registers and transacts patients promptly and accurately using current computer system

Updates pertinent patient information, including medical insurance coverage and eligibility

Ensures that all patients names appear on daily ledger sheets

Schedules patient appointments

Retrieves and files medical reports/lab results

Maintains the patient waiting room and front desk area

Processes HMO referrals as requested by Physician, Practice Management, and patients

Communicates to Physician all patient emergencies

Takes messages to ensure follow-up on all calls

Files and maintains file units

Balances ledger sheets and accounts for all monies received

Has accountability for all aspects of the cash box and the contents within

Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

Provides information to other departments as requested

Provides assistance with uncovered shifts

Confirms appointments

Calls insurance companies to verify coverage and eligibility

Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

Qualifications

High School Diploma/GED with completion of Training Certificate from an approved Medical Assistant certificate course. Certified Medical Assistant preferred.

Certification as a Medical Assistant or two (2) years relevant work experience preferred

CMA/RMA Required - National Certification

Collective bargaining unit: SEIU 1115-MSBIMG

Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.8827 - $29.3827 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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