Medical Receptionist
Coastal Family Health Center, Astoria, OR, United States
Position Title:
Medical Receptionist
City:
Astoria
State/Territory:
US-OR
Employment Duration:
Full time
Offer Relocation:
No
Excempt Status:
Non-exempt
ID:
16577
Description:
Join our team as a Medical Receptionist at Coastal Family Health Center in Astoria, OR!
Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!
Position Highlights:
1.0 FTE (40 hours per week)
$22.50-$27.57/hour DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You’ll Do:
Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal
Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed
Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete
Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows
Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions
Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts
Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow
Perform other duties as assigned
Qualifications:
High School Diploma or GED
Bilingual (English/Spanish) speaking skills preferred at a level 9
Strong customer service and communication skills
Ability to multitask, prioritize, and work effectively with frequent interruptions
Professional and patient‑centered communication skills
Basic proficiency with Outlook, Word, Excel, and electronic systems
Clinic receptionist or medical front office experience is a plus!
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Visit our website at www.yvfwc.com to learn more about our organization!
Equal employment opportunity, including veterans and individuals with disabilities.
PI284079461
#J-18808-Ljbffr
Medical Receptionist
City:
Astoria
State/Territory:
US-OR
Employment Duration:
Full time
Offer Relocation:
No
Excempt Status:
Non-exempt
ID:
16577
Description:
Join our team as a Medical Receptionist at Coastal Family Health Center in Astoria, OR!
Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!
Position Highlights:
1.0 FTE (40 hours per week)
$22.50-$27.57/hour DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You’ll Do:
Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal
Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed
Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete
Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows
Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions
Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts
Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow
Perform other duties as assigned
Qualifications:
High School Diploma or GED
Bilingual (English/Spanish) speaking skills preferred at a level 9
Strong customer service and communication skills
Ability to multitask, prioritize, and work effectively with frequent interruptions
Professional and patient‑centered communication skills
Basic proficiency with Outlook, Word, Excel, and electronic systems
Clinic receptionist or medical front office experience is a plus!
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Visit our website at www.yvfwc.com to learn more about our organization!
Equal employment opportunity, including veterans and individuals with disabilities.
PI284079461
#J-18808-Ljbffr