Training Specialist I
Teachers Federal Credit Union, Hauppauge, NY, United States
Brief Description
Join Our Team
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.
Summary
Conducts Teachers training programs and seminars, reviews and as needed, assists in updating current training procedures, materials, forms and reference guides. Evaluates the effectiveness of training courses/seminars/materials, consults with department managers to determine their training needs and responds to employee inquiries.
Education And/or Experience
HS Diploma required
Two year college degree preferred
Minimum three years Branch, Call Center, or Lending experience or other financial institution or corporate/educational training required
Strong knowledge of Microsoft Office suite, financial banking policies, procedures and operating systems, and a familiarity with training methods/techniques required
Strong oral/written communication, interpersonal, presentation, facilitation, organizational, motivational and multitasking skills also required
Job Responsibilities
Conducts job specific core training and skills-based trainings including eLearning
Consults with department managers to determine their training needs and as appropriate, recommends new training programs to the Training Supervisors
Recommends improvements to training programs and as directed, assists in developing and implementing them
Responds to questions submitted by employees, conducts research and/or contacts subject matter experts to ensure responses are accurate/complete
Utilizes a variety of training methods, techniques, equipment (e.g., GoogleMeet, Zoom, Articulate, PowerPoint, etc.)
Provides train-the-trainer support for new HR training specialists
Provide classroom set up and support for both in-person and virtual learning sessions
Keeps the Training Supervisors informed of activities, conditions and issues
Participates in special projects and performs other duties as assigned
Local travel may be required
Performs other duties as needed
Benefits Of Joining The Teachers Team
This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
The good faith range for this position is $28.50 to $34.00 hourly. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers
Click here to view: California Privacy Notice
#J-18808-Ljbffr
Join Our Team
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.
Summary
Conducts Teachers training programs and seminars, reviews and as needed, assists in updating current training procedures, materials, forms and reference guides. Evaluates the effectiveness of training courses/seminars/materials, consults with department managers to determine their training needs and responds to employee inquiries.
Education And/or Experience
HS Diploma required
Two year college degree preferred
Minimum three years Branch, Call Center, or Lending experience or other financial institution or corporate/educational training required
Strong knowledge of Microsoft Office suite, financial banking policies, procedures and operating systems, and a familiarity with training methods/techniques required
Strong oral/written communication, interpersonal, presentation, facilitation, organizational, motivational and multitasking skills also required
Job Responsibilities
Conducts job specific core training and skills-based trainings including eLearning
Consults with department managers to determine their training needs and as appropriate, recommends new training programs to the Training Supervisors
Recommends improvements to training programs and as directed, assists in developing and implementing them
Responds to questions submitted by employees, conducts research and/or contacts subject matter experts to ensure responses are accurate/complete
Utilizes a variety of training methods, techniques, equipment (e.g., GoogleMeet, Zoom, Articulate, PowerPoint, etc.)
Provides train-the-trainer support for new HR training specialists
Provide classroom set up and support for both in-person and virtual learning sessions
Keeps the Training Supervisors informed of activities, conditions and issues
Participates in special projects and performs other duties as assigned
Local travel may be required
Performs other duties as needed
Benefits Of Joining The Teachers Team
This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
The good faith range for this position is $28.50 to $34.00 hourly. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers
Click here to view: California Privacy Notice
#J-18808-Ljbffr