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Assistant Nurse Manager - After Hours Answer Line Exchange

St. Louis Children's Hospital, Saint Louis, MO, United States


Overview
St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top‑ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury‑prevention programs to fulfill its mission to “do what’s right for kids.” St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S. News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top‑ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Location
Hybrid: Combination of remote and on‑premises at BJC @ The Commons, 5th Floor. All staff work remotely, but ANM would work the majority of shifts from home while being expected to be on campus for in‑person leadership meetings and to support new staff during onboarding/training. Must live within 1 hour of 4249 Clayton Ave, St. Louis, MO 63110.

Responsibilities

Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.

Provides and oversees patient care according to planned interventions with regard to their age and developmental needs to attain the patient’s optimal level of wellness and documents according to policy.

Creates and ensures implementation of a collaborative plan of care based on assessment, diagnosis and medical treatment.

May support the review of staff hours worked vs scheduled hours and determine appropriate disposition if variation exists. Perform and approve daily payroll updates. Reconcile time cards, bonus tracking and coding approval. Prepare, coordinate and execute all staff communications; prepare huddle agendas and lead meeting. Determine staffing needs; make nursing assignments as well as assign overtime. Recommend effective annual increases. Interview staff for open positions; evaluate and conduct performance reviews as assigned; draft and issue corrective actions/coaching; follow up regarding any disciplinary action to determine compliance.

Responsible for staff productivity and the overall operational goals of the department as established by department leadership. Conducts performance evaluations and makes recommendations on areas of improvement if needed.

Minimum Requirements

Education: Nursing Diploma/Associate’s Degree

Experience: 2‑5 years

Licenses & Certifications: RN

Preferred Requirements

Education: Bachelor's Degree

Experience: 5‑10 years

Supervisor Experience: No Experience

Prior leadership experience (2‑5 years preferred)

Helpful, but not required, nursing experience: triage, pediatrician office, call center

Strong customer service & conflict resolution

Technologically savvy

Organized, dependable, flexible, team‑player, resourceful, self‑motivated

Benefits

Full‑time benefits eligibility

Comprehensive medical, dental, vision, life insurance, disability insurance, legal services

Annual 4% BJC Automatic Retirement Contribution; 401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

Equal Opportunity Employer

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