Virtual Medical Assistant
Direct Jobs, Greenwood Village, CO, United States
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule: Full time
Shift: Day (United States of America)
Address: 6061 S WILLOW DR
City: GREENWOOD VILLAGE
State: Colorado
Postal Code: 80111
Job Description
Resolves patient issues autonomously and serves as the point of contact for all patient escalations. Assists with screenings per physician orders and accurately enters all information at the time of service or results. Plans proactively for each patient’s medical needs and follows through to a solution. Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes. Provides guidance, motivation, and encouragement to guides to achieve goals. Coordinates patient care tasks and ensures adherence to care plans. Partners with and attends stakeholder meetings as necessary. Manages EHR and lab tasks, including entering labs, sending requisition forms, coordinating referrals, and disseminating order information and results to physicians and providers. Resolves order clarification issues, edits pharmacy information, and troubleshoots patient issues. Ensures the loop is closed with physicians and providers after referrals, including collecting patient notes from providers. Schedules follow-up appointments with patients, closes the loop with providers, and makes outbound calls to close care gaps in EHR. Performs clinical intake according to policy and procedures. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of health care field and medical terminology [Required]
Knowledge of chronic disease management [Required]
Knowledge of and ability to utilize internal and external resources [Required]
Expertise in patient advocacy and navigating complex systems [Required]
Ability to function and assist others in stressful, fast‑paced environments and effectively apply stress management techniques [Required]
Ability to resolve issues and work independently within the scope of their certification [Required]
Ability to exercise sound judgement, diplomacy and a professional demeanor [Required]
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements [Required]
Experience with computers [Required]
Education
High School Grad or Equiv [Required]
Licenses and Certifications
American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
National Association of Health Professionals (NAHP) [Preferred]
American Medical Certification Association (AMCA) [Preferred]
Physical Requirements: https://tinyurl.com/msy4mja2
Pay Range: $19.58 - $31.32
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
#J-18808-Ljbffr
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule: Full time
Shift: Day (United States of America)
Address: 6061 S WILLOW DR
City: GREENWOOD VILLAGE
State: Colorado
Postal Code: 80111
Job Description
Resolves patient issues autonomously and serves as the point of contact for all patient escalations. Assists with screenings per physician orders and accurately enters all information at the time of service or results. Plans proactively for each patient’s medical needs and follows through to a solution. Resolves problems, completes audits, identifies trends, determines system improvements, and implements changes. Provides guidance, motivation, and encouragement to guides to achieve goals. Coordinates patient care tasks and ensures adherence to care plans. Partners with and attends stakeholder meetings as necessary. Manages EHR and lab tasks, including entering labs, sending requisition forms, coordinating referrals, and disseminating order information and results to physicians and providers. Resolves order clarification issues, edits pharmacy information, and troubleshoots patient issues. Ensures the loop is closed with physicians and providers after referrals, including collecting patient notes from providers. Schedules follow-up appointments with patients, closes the loop with providers, and makes outbound calls to close care gaps in EHR. Performs clinical intake according to policy and procedures. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of health care field and medical terminology [Required]
Knowledge of chronic disease management [Required]
Knowledge of and ability to utilize internal and external resources [Required]
Expertise in patient advocacy and navigating complex systems [Required]
Ability to function and assist others in stressful, fast‑paced environments and effectively apply stress management techniques [Required]
Ability to resolve issues and work independently within the scope of their certification [Required]
Ability to exercise sound judgement, diplomacy and a professional demeanor [Required]
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements [Required]
Experience with computers [Required]
Education
High School Grad or Equiv [Required]
Licenses and Certifications
American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
National Association of Health Professionals (NAHP) [Preferred]
American Medical Certification Association (AMCA) [Preferred]
Physical Requirements: https://tinyurl.com/msy4mja2
Pay Range: $19.58 - $31.32
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
#J-18808-Ljbffr