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Patient Care Coordinator - Full Time

Bedi Dental Group, Worcester, MA, United States


Compensation & Benefits
$20.00 - $25.00

Medical, Dental, and Vision insurance.

Short and Long‑term disability.

401(k) with company match.

Paid time off (PTO) and holidays.

Patient Care Coordinator
Company: Bedi Dental Group

Location: 48 Elm Street #3, Worcester, MA 01609

About the Role
Bedi Dental Group is seeking a highly‑organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude. We welcome Patient Care Coordinators who can multitask in a fast‑paced work environment and present as a concierge for the office and patient care experience.

Key Responsibilities

Act as the front‑of‑house concierge for patients; greet and attend to patient concerns while leading with empathy.

Use excellent phone skills, able to handle multiple calls at once while managing front desk duties.

Book and manage a live‑document schedule to maximize daily appointments and office productivity.

Verify patient insurance options and converge.

Consult with patients on treatment plans and collect co‑payments.

Maintain reliability and accountability for personal schedule and time management.

Maintain a friendly and professional demeanor while at the front desk.

Maintain a positive attitude with patients and staff.

Ability to work independently.

Qualifications

Previous experience working in an office setting is preferred.

High school diploma or equivalent; some college preferred.

Working knowledge of computers for word processing and records management. (Include any specific dental software as required.)

Eaglesoft and/or Dentrix knowledge is a plus.

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