Per Diem Emergency Department Patient Registration Representative
Optum, Owensboro, KY, United States
$1500 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Owensboro Health , in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.
This position is per diem. Employees are required to take any shift (1st, 2nd, 3rd) at the hospital on an as needed basis as coverage is needed, including the flexibility to work holidays and weekends based on business need.
Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303.
We offer 6 weeks of paid on-the-job training: 2 weeks on-site (EMR training & 1:1 training) and an additional 4 weeks with mentor. The hours of the training will be aligned with your schedule. Training will be conducted on‑site.
Primary Responsibilities
Greet patients
Coordinate patient flow to reduce wait times
Assist patients with intake processes
Process walk-in patients and visitors
Duties include but are not limited to:
Confirm eligibility and verify insurance benefits
Ensure all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately
May schedule appointment times using computerized scheduling programs
Explain financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment
Counsel patients regarding insurance benefits and recommend alternative sources of payment and/or financial assistance when appropriate
Accept payments and co‑pays
Communicate effectively with insurance companies, external agencies, patients, physicians, and team members
The pace is fast, so your ability to multi‑task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers.
Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
Paid Time Off starting with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving Account
Dental, Vision, Life & AD& D Insurance along with Short‑term disability and Long‑Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Required Qualifications
High School Diploma/GED
1+ years of customer service experience
Ability to work any shift at the hospital (1st, 2nd, 3rd) on a per diem basis, as coverage is needed
Must be 18 years of age or older
Preferred Qualifications
1+ years of related work experience, including data entry
Working knowledge of medical office procedures and medical terminology
Experience in emergency department
PLEASE NOTE** The sign‑on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full‑time, part‑time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe in everyone – of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Opportunities at Owensboro Health , in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.
This position is per diem. Employees are required to take any shift (1st, 2nd, 3rd) at the hospital on an as needed basis as coverage is needed, including the flexibility to work holidays and weekends based on business need.
Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303.
We offer 6 weeks of paid on-the-job training: 2 weeks on-site (EMR training & 1:1 training) and an additional 4 weeks with mentor. The hours of the training will be aligned with your schedule. Training will be conducted on‑site.
Primary Responsibilities
Greet patients
Coordinate patient flow to reduce wait times
Assist patients with intake processes
Process walk-in patients and visitors
Duties include but are not limited to:
Confirm eligibility and verify insurance benefits
Ensure all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately
May schedule appointment times using computerized scheduling programs
Explain financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment
Counsel patients regarding insurance benefits and recommend alternative sources of payment and/or financial assistance when appropriate
Accept payments and co‑pays
Communicate effectively with insurance companies, external agencies, patients, physicians, and team members
The pace is fast, so your ability to multi‑task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers.
Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
Paid Time Off starting with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving Account
Dental, Vision, Life & AD& D Insurance along with Short‑term disability and Long‑Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Required Qualifications
High School Diploma/GED
1+ years of customer service experience
Ability to work any shift at the hospital (1st, 2nd, 3rd) on a per diem basis, as coverage is needed
Must be 18 years of age or older
Preferred Qualifications
1+ years of related work experience, including data entry
Working knowledge of medical office procedures and medical terminology
Experience in emergency department
PLEASE NOTE** The sign‑on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full‑time, part‑time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe in everyone – of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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