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Nursing Support Technician - Acute Care for the Elderly - Full-time night

Grady Health System, Atlanta, GA, United States


Job Summary
The Nursing Support Technician (NST), under the supervision of the Professional Registered Nurse, the Licensed Practical Nurse, and/or the Physician, provides age‑appropriate, culturally and ethnically sensitive care, maintains a safe environment, collects information, communicates effectively, and utilizes technology. Provides personal care of selected patients, assists with activities of daily living, provides comfort measures and nourishment, and performs selected tasks and therapies as delegated by a licensed professional. The NST primarily functions in the inpatient settings. The role of the NST also includes patient advocacy, teaching, and performance improvement. In addition, the NST performs both basic and advanced skills and tasks as determined by competency validation. NSTs may be cross‑trained to serve as a patient safety monitor and/or unit clerk.

Qualifications

High School Diploma or GED

American Heart Association Basic Life Support (BLS) Certification

Current Georgia Nursing Assistant Certification

Certificate of completion from an accredited Patient Care Technician (PCT) Program

Completion of a Basic Nursing Fundamental Course as evidence on official transcript from an accredited School of Nursing

Core Competencies

Patient‑Centered Care

– Demonstrates a commitment to delivering safe, compassionate, and high‑quality care that prioritises the well‑being and satisfaction of patients and their families.

Integrity & Accountability

– Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.

Collaboration & Teamwork

– Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.

Communication

– Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.

Respect & Inclusion

– Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.

Quality & Safety

– Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high‑quality outcomes.

Adaptability & Resilience

– Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.

Continuous Improvement

– Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.

Leadership & Professionalism

– Inspires, guides, and develops individuals and teams while modelling professionalism, fairness, and transparency.

Employee Experience Focus

– Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Benefits

Health & Wellness: Medical, dental, vision, and prescription drug coverage.

Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

Work‑Life Balance: Paid time off, holidays, and family leave benefits.

Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Equal Opportunity Employer Statement
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

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