988 Clinical Supervisor
Centerstone, Alton, IL, United States
JOB DESCRIPTION
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide clinical oversight for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will provide quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provides quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff
Provide performance-based supervison to a team of Crisis Specialists; review application of clinical and training skills, provide coaching where necessary, identify areas of improvement, and make recommendations for remediation.
Facilitates bi-weekly staff meetings, staff trainings and staff development functions
Assists in orientation and delivery of clinical training content that is reflective of clinical best practices, aligned with programmatic policies and procedures
Ensure coordination with supervisory staff in developing individualized remediation plans, as needed
Meets the ethical and clinical standards in compliance with all accreditation
KNOWLEDGE, SKILLS & ABILITIES
Effectively communicate via written, verbal, in person and virtual methods.
Excellent management and supervisory skills
Excellent analytical and organizational skills.
Ability to problem solve complex issues and deliver effective decision making.
QUALIFICATIONS
Education Level
Master's Degree in mental health or related field.
Years of Experience
Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred. One year of crisis and suicide prevention management required.
Required Certification/Licensure
Licensed Mental Health Professional required.
SHIFT
Shift:
10pm-6:30am Monday-Friday (Saturday and Sunday OFF) CST
PHYSICAL REQUIREMENTS
Standing - 20%
Sitting - 80%
Squatting - occasional
Driving - occasional
Kneeling - occasional
Lifting - occasional
Bending - occasional
TIME TYPE
Time Type:
Full time
PAY RANGE
Pay Range:
$55,900.00--$78,330.00
BENEFITS
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
#J-18808-Ljbffr
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide clinical oversight for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will provide quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provides quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff
Provide performance-based supervison to a team of Crisis Specialists; review application of clinical and training skills, provide coaching where necessary, identify areas of improvement, and make recommendations for remediation.
Facilitates bi-weekly staff meetings, staff trainings and staff development functions
Assists in orientation and delivery of clinical training content that is reflective of clinical best practices, aligned with programmatic policies and procedures
Ensure coordination with supervisory staff in developing individualized remediation plans, as needed
Meets the ethical and clinical standards in compliance with all accreditation
KNOWLEDGE, SKILLS & ABILITIES
Effectively communicate via written, verbal, in person and virtual methods.
Excellent management and supervisory skills
Excellent analytical and organizational skills.
Ability to problem solve complex issues and deliver effective decision making.
QUALIFICATIONS
Education Level
Master's Degree in mental health or related field.
Years of Experience
Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred. One year of crisis and suicide prevention management required.
Required Certification/Licensure
Licensed Mental Health Professional required.
SHIFT
Shift:
10pm-6:30am Monday-Friday (Saturday and Sunday OFF) CST
PHYSICAL REQUIREMENTS
Standing - 20%
Sitting - 80%
Squatting - occasional
Driving - occasional
Kneeling - occasional
Lifting - occasional
Bending - occasional
TIME TYPE
Time Type:
Full time
PAY RANGE
Pay Range:
$55,900.00--$78,330.00
BENEFITS
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
#J-18808-Ljbffr