Medical Assistant (MA) – Tri-County Primary Care
Bon Secours Mercy Health, Hamilton, OH, United States
Mercy Health is a faith‑based, patient‑focused organization that enhances the health and well‑being of all people in mind, body and spirit. Our culture prioritizes compassion, collaboration, excellence and respect.
We are seeking associates who share our values of compassion, human dignity, integrity, service and stewardship.
Medical Assistant (MA) – Tri‑County Primary Care
Job Summary
The Medical Assistant is a multi‑skilled clinical professional who provides indirect and/or direct patient care within the scope of practice, aligning with standards of excellence and quality. Responsibilities include recording vitals and other patient data, documenting patient/family needs, planning and implementing care, and administering ordered medications per medical‑assistant scope and state guidelines.
Essential Functions
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
Identifies significant changes in patient condition through data collection and reports them to the provider.
Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
Shows patients to examination rooms and prepares them for the physician.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as directed by their supervisor, subject to reasonable accommodation.
Education
High School/GED (required)
Enrollment in an approved Medical Assistant program (required within 30 days employment)
Required Licensing & Certifications
Certified Medical Assistant (CMA); American Association of Medical Assistants (required within 12 months of start date)
Registered Medical Assistant (RMA); American Medical Technologists (required within 12 months of start date)
Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) (required within 12 months of start date)
Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in South Carolina)
Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in South Carolina)
Assessment‑Based Recognition in Order Entry (ABR‑OE) (acceptable if unable to obtain MA certification, not accepted in South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St. Francis Healthcare locations; preferable at hire, required prior to independent patient care at BSMH)
Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Skills & Abilities
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Provide authorized prescription and drug refill information for pharmacies as directed by provider.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Successfully complete skills or competency checklists to help physicians examine and treat patients, performing tasks such as handing instruments, giving injections, removing sutures, and changing dressings on wounds.
Strong oral and written communication skills.
Collaborative teamwork with patients, families, and teams in a high‑volume environment.
Knowledge of medical terminology.
Attention to detail.
Ability to multitask.
Proficiency with standard office equipment (computer, copier, phone, fax machine).
Training
None
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Equal Opportunity Employer Statement
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view an affirmative action plan or policy statement for the following locations: Bon Secours Mercy Health – Youngstown, Ohio; Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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We are seeking associates who share our values of compassion, human dignity, integrity, service and stewardship.
Medical Assistant (MA) – Tri‑County Primary Care
Job Summary
The Medical Assistant is a multi‑skilled clinical professional who provides indirect and/or direct patient care within the scope of practice, aligning with standards of excellence and quality. Responsibilities include recording vitals and other patient data, documenting patient/family needs, planning and implementing care, and administering ordered medications per medical‑assistant scope and state guidelines.
Essential Functions
Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
Identifies significant changes in patient condition through data collection and reports them to the provider.
Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
Shows patients to examination rooms and prepares them for the physician.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as directed by their supervisor, subject to reasonable accommodation.
Education
High School/GED (required)
Enrollment in an approved Medical Assistant program (required within 30 days employment)
Required Licensing & Certifications
Certified Medical Assistant (CMA); American Association of Medical Assistants (required within 12 months of start date)
Registered Medical Assistant (RMA); American Medical Technologists (required within 12 months of start date)
Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) (required within 12 months of start date)
Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in South Carolina)
Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in South Carolina)
Assessment‑Based Recognition in Order Entry (ABR‑OE) (acceptable if unable to obtain MA certification, not accepted in South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St. Francis Healthcare locations; preferable at hire, required prior to independent patient care at BSMH)
Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Skills & Abilities
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Provide authorized prescription and drug refill information for pharmacies as directed by provider.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Successfully complete skills or competency checklists to help physicians examine and treat patients, performing tasks such as handing instruments, giving injections, removing sutures, and changing dressings on wounds.
Strong oral and written communication skills.
Collaborative teamwork with patients, families, and teams in a high‑volume environment.
Knowledge of medical terminology.
Attention to detail.
Ability to multitask.
Proficiency with standard office equipment (computer, copier, phone, fax machine).
Training
None
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Equal Opportunity Employer Statement
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information or protected veteran status, and will not be discriminated against on the basis of disability. If you would like to view an affirmative action plan or policy statement for the following locations: Bon Secours Mercy Health – Youngstown, Ohio; Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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