Claims Supervisor
Arthur J. Gallagher & Co. (AJG), Little Rock, AR, United States
Overview
Are you ready to lead and inspire a team of workers comp claims adjusters? As a Claims Supervisor, you’ll play a key role in ensuring our clients receive exceptional service. You’ll manage workloads, guide team performance, and foster a collaborative environment where everyone thrives. This is your opportunity to make a real impact while growing your career in a supportive and dynamic workplace.
How you'll make an impact
Supervise and support a team of claims adjusters, ensuring they meet goals and deliver outstanding service.
Lead hiring efforts and provide training to help adjusters succeed.
Use tools like FOCUS and the Claim Operation Tool Kit to monitor performance and address challenges early.
Collaborate with clients, carriers, brokers, and internal teams to ensure smooth operations.
Set clear team goals, motivate your team, and create opportunities for their professional growth.
Ensure all team members maintain the necessary licenses and certifications.
About You
A high school diploma and 10 years of workers comp claims experience.
Licenses and certifications for all states where claims are handled, or the ability to obtain them.
Strong analytical and problem‑solving skills.
A passion for coaching and developing team members to help them grow.
A commitment to delivering consistent and flawless client service.
A bachelor’s degree is preferred but not required.
Position is fully remote in Central Time Zone. Candidates in Arkansas preferred, not required.
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Are you ready to lead and inspire a team of workers comp claims adjusters? As a Claims Supervisor, you’ll play a key role in ensuring our clients receive exceptional service. You’ll manage workloads, guide team performance, and foster a collaborative environment where everyone thrives. This is your opportunity to make a real impact while growing your career in a supportive and dynamic workplace.
How you'll make an impact
Supervise and support a team of claims adjusters, ensuring they meet goals and deliver outstanding service.
Lead hiring efforts and provide training to help adjusters succeed.
Use tools like FOCUS and the Claim Operation Tool Kit to monitor performance and address challenges early.
Collaborate with clients, carriers, brokers, and internal teams to ensure smooth operations.
Set clear team goals, motivate your team, and create opportunities for their professional growth.
Ensure all team members maintain the necessary licenses and certifications.
About You
A high school diploma and 10 years of workers comp claims experience.
Licenses and certifications for all states where claims are handled, or the ability to obtain them.
Strong analytical and problem‑solving skills.
A passion for coaching and developing team members to help them grow.
A commitment to delivering consistent and flawless client service.
A bachelor’s degree is preferred but not required.
Position is fully remote in Central Time Zone. Candidates in Arkansas preferred, not required.
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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