Patient Care Associate I (PRN/Temporary) - Medicine Multispecialty Center - MOB4
Washington University in St. Louis, Des Moines, IA, United States
Position Summary
Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.
Primary Duties & Responsibilities
Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back‑up support for others.
Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc., and appropriately disposes of contaminated supplies.
Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre‑established instructions to patients.
Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
May perform routine laboratory tests and sample analyses.
May show patients to examination rooms and prepare them for the physician.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).
Equipment
Office equipment.
Clinical/diagnostic.
Simple hand tools.
Education
High school diploma or equivalent high school certification or combination of education and/or experience.
Required Qualifications
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses
Advanced Cardiovascular Life Support (ACLS) – American Heart Association
Basic Life Support – American Heart Association
Basic Life Support – American Red Cross
Work Experience
No specific work experience is required for this position.
Skills
File Maintenance
Healthcare Environments
Interpersonal Communication
Medical Terminology
Microsoft Office
Office Administration
Office Procedures
Oral Communications
Patient Communications
Stenography
Driver's License
A driver's license is not required for this position.
More About This Job
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Preferred Qualifications
Medical assistant school training or some college.
Vocational Diploma – specific trade or career – Medical Assistant.
Grade
C04-H
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.
Primary Duties & Responsibilities
Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back‑up support for others.
Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc., and appropriately disposes of contaminated supplies.
Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre‑established instructions to patients.
Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
May perform routine laboratory tests and sample analyses.
May show patients to examination rooms and prepare them for the physician.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).
Equipment
Office equipment.
Clinical/diagnostic.
Simple hand tools.
Education
High school diploma or equivalent high school certification or combination of education and/or experience.
Required Qualifications
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses
Advanced Cardiovascular Life Support (ACLS) – American Heart Association
Basic Life Support – American Heart Association
Basic Life Support – American Red Cross
Work Experience
No specific work experience is required for this position.
Skills
File Maintenance
Healthcare Environments
Interpersonal Communication
Medical Terminology
Microsoft Office
Office Administration
Office Procedures
Oral Communications
Patient Communications
Stenography
Driver's License
A driver's license is not required for this position.
More About This Job
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Preferred Qualifications
Medical assistant school training or some college.
Vocational Diploma – specific trade or career – Medical Assistant.
Grade
C04-H
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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