Certified MA Specialty Care Coordinator - CMA (AAMA) or RMA (AMT) - Allergy and
Phoenix Children's, Phoenix, AZ, United States
Certified MA Specialty Care Coordinator - CMA (AAMA) or RMA (AMT) - Allergy and Immunology
Department: PCMG‑MAIN | Allergy and Immunology
Location: Phoenix
Shift: Mon‑Fri, Days, 8am‑5pm
Category: Medical Assistants
Posting #: 1007961
Employee Type: Full‑Time
Position Summary
The MA Specialty Care Coordinator works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for a designated department, clinic, or patient population at Phoenix Children’s. This position requires a clinical knowledge base to facilitate patient care, eliminate barriers, improve the overall quality of care, and enhance the patient experience including floating to other locations/departments as directed by leadership.
Position Duties
Works with the care team to optimize the patient care experience for patients and families; helping patients overcome barriers to care, improving overall quality of care and enhancing patient and clinic flows.
Acts as a direct liaison for families within the specified disease population; working collaboratively with patients, providers, nurses, referral coordinators, and office staff.
Works collaboratively with unit and provider leadership by contributing in planning, decision‑making, and communication to healthcare team.
Participates with multidisciplinary team to evaluate quality outcomes and patient satisfaction.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision & Values
Mission
To advance hope, healing and the best healthcare for children and their families.
Vision
Phoenix Children’s will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties.
Investing in innovative research, including emerging treatments, tools and technologies.
Advancing education and training to shape the next generation of clinical leaders.
Advocating for the health and well‑being of children and families.
Values
We place children and families at the center of all we do.
We deliver exceptional care, every day and in every way.
We collaborate with colleagues, partners and communities to amplify our impact.
We set the standards of pediatric healthcare today, and innovate for the future.
We are accountable for making the highest quality care accessible and affordable.
Position Qualifications
Education
Graduate of a Medical Assistant program accredited by CAAHEP, ABHES, or other school approved by the Department of Education. MA certification from American Association of Medical Assistants or American Medical Technologists in lieu of graduation from an accredited course.
Experience
One year of experience in a healthcare or pediatric setting.
Additional Requirements
Current BLS certification for Healthcare Provider from the American Heart Association.
Certified Medical Assistant from American Association of Medical Assistants (CMA) or American Medical Technologists, (RMA).
Certification / License / Registry Requirements For the Position
Basic Life Support – Required.
Certified MA AAMA or Registered MA (AMT) – Required.
Physical Requirements & Occupational Exposure/Risk Potential
Climbing – Occasionally.
Feeling (sensing textures and temperatures) – Frequently.
Fine Motor Skills (pinching, gripping, etc.) – Frequently.
Hearing – Constantly.
Pushing/pulling – Frequently.
Reaching – Frequently.
Sitting – Frequently.
Standing – Constantly.
Stooping/crouching/kneeling/crawling – Frequently.
Talking – Constantly.
Tasting/smelling – Frequently.
Walking – Constantly.
Near Vision – Frequently.
Far Vision – Constantly.
Color Discrimination – Frequently.
Use of keyboard, mouse and/or computer equipment – Constantly.
Lift up to 35 pounds without assistance – Frequently.
Lift more than 35 pounds without assistance – Frequently.
Inside office environment – Applicable.
Confined areas – Applicable.
High places – Applicable.
Extreme noise levels – Applicable.
Airborne communicable diseases – Applicable.
Bloodborne pathogens or bodily fluid – Applicable.
Fumes or airborne particles – Applicable.
Hazardous materials exposure – Applicable.
Radiation exposure – Applicable.
Toxic or caustic chemicals – Applicable.
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Department: PCMG‑MAIN | Allergy and Immunology
Location: Phoenix
Shift: Mon‑Fri, Days, 8am‑5pm
Category: Medical Assistants
Posting #: 1007961
Employee Type: Full‑Time
Position Summary
The MA Specialty Care Coordinator works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for a designated department, clinic, or patient population at Phoenix Children’s. This position requires a clinical knowledge base to facilitate patient care, eliminate barriers, improve the overall quality of care, and enhance the patient experience including floating to other locations/departments as directed by leadership.
Position Duties
Works with the care team to optimize the patient care experience for patients and families; helping patients overcome barriers to care, improving overall quality of care and enhancing patient and clinic flows.
Acts as a direct liaison for families within the specified disease population; working collaboratively with patients, providers, nurses, referral coordinators, and office staff.
Works collaboratively with unit and provider leadership by contributing in planning, decision‑making, and communication to healthcare team.
Participates with multidisciplinary team to evaluate quality outcomes and patient satisfaction.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision & Values
Mission
To advance hope, healing and the best healthcare for children and their families.
Vision
Phoenix Children’s will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties.
Investing in innovative research, including emerging treatments, tools and technologies.
Advancing education and training to shape the next generation of clinical leaders.
Advocating for the health and well‑being of children and families.
Values
We place children and families at the center of all we do.
We deliver exceptional care, every day and in every way.
We collaborate with colleagues, partners and communities to amplify our impact.
We set the standards of pediatric healthcare today, and innovate for the future.
We are accountable for making the highest quality care accessible and affordable.
Position Qualifications
Education
Graduate of a Medical Assistant program accredited by CAAHEP, ABHES, or other school approved by the Department of Education. MA certification from American Association of Medical Assistants or American Medical Technologists in lieu of graduation from an accredited course.
Experience
One year of experience in a healthcare or pediatric setting.
Additional Requirements
Current BLS certification for Healthcare Provider from the American Heart Association.
Certified Medical Assistant from American Association of Medical Assistants (CMA) or American Medical Technologists, (RMA).
Certification / License / Registry Requirements For the Position
Basic Life Support – Required.
Certified MA AAMA or Registered MA (AMT) – Required.
Physical Requirements & Occupational Exposure/Risk Potential
Climbing – Occasionally.
Feeling (sensing textures and temperatures) – Frequently.
Fine Motor Skills (pinching, gripping, etc.) – Frequently.
Hearing – Constantly.
Pushing/pulling – Frequently.
Reaching – Frequently.
Sitting – Frequently.
Standing – Constantly.
Stooping/crouching/kneeling/crawling – Frequently.
Talking – Constantly.
Tasting/smelling – Frequently.
Walking – Constantly.
Near Vision – Frequently.
Far Vision – Constantly.
Color Discrimination – Frequently.
Use of keyboard, mouse and/or computer equipment – Constantly.
Lift up to 35 pounds without assistance – Frequently.
Lift more than 35 pounds without assistance – Frequently.
Inside office environment – Applicable.
Confined areas – Applicable.
High places – Applicable.
Extreme noise levels – Applicable.
Airborne communicable diseases – Applicable.
Bloodborne pathogens or bodily fluid – Applicable.
Fumes or airborne particles – Applicable.
Hazardous materials exposure – Applicable.
Radiation exposure – Applicable.
Toxic or caustic chemicals – Applicable.
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