Hospital - Patient Care Tech (Night Shift, Complex Surgical)
UT Health San Antonio, San Antonio, TX, United States
Overview
The Patient Care Technician (PCT) provides high quality, patient-centered care by performing a variety of basic patient care services while supporting caring connections with patients and families. Under the supervision of the registered nurse, the PCT assists in providing patient care within the PCT's skills, training, and competencies while maintaining a well-organized, safe patient care environment. The PCT ensures adherence with all hospital policies, procedures, and observes the State Board of Nursing rules for unlicensed personnel. Patient care assignment may include adolescent, adult, and geriatric age groups.
Responsibilities
Provide patient care under the supervision of the licensed nurse, performing only tasks for which training and/or competency has been validated.
Obtain and record initial and ongoing patient information, including admissions data, vital signs, height & weight, blood pressure, oxygen saturation, intake & output, calorie counts, blood glucose monitoring, and other patient information as outlined by policy.
Recognize and immediately report values outside normal parameters to the nurse.
Perform patient rounds, reporting any changes in a patient’s condition or behavior immediately to the nurse.
Seek assistance and guidance as needed to ensure safe, high‑quality, effective patient care at all times.
Respond promptly to all call lights.
Identify and monitor environmental, patient, and family needs in a respectful, positive, and timely manner to achieve satisfaction.
Perform basic hygiene care, including peri‐care, oral care, daily hygiene, linen changes, skin changes, and Foley care.
Assist with mobility by turning, positioning, dangling, and ambulating patients.
Assist with use of walkers, crutches, canes, and wheelchairs.
Transfer patients to and from other units, departments, or entities, paying specific attention to age‑specific and safety needs. Assist with discharge transports and demonstrate proper body mechanics.
Obtain or assist with collection of specimens for diagnostic tests in accordance with hospital policy, ensuring accuracy of all labels and timely transfer.
Resolve patient concerns by initiating service recovery and escalating issues through the chain of command. Prepare, update, and disseminate reports at shift change and when changes are noted in the patient’s condition.
Engage in evidence‑based best practices that enhance patient experience.
Support the administrative and clinical operations of the assigned practice environment.
Orient new staff and students to work areas.
Collaborate with other nursing staff and hospital employees to create an environment conducive to the retention of qualified personnel.
Utilize downtime to assist others or provide additional supportive measures to patients and families within the respective patient care environment.
Perform in the role of a sitter as needed, completing required documentation.
When needed, assume the role of Unit Clerk for the nursing unit, actively participating in positive interactions with patients and guests.
Perform clerical duties required for the nursing unit.
Maintain current compliance with ongoing annual education requirements (modules, classes, and competencies). Perform other duties as assigned.
Qualifications
Work requires constant walking, standing, bending, turning, and stooping.
Pushing and pulling heavy objects such as patient beds.
Must be able to help lift and turn patients; possess good interpersonal skills and verbal & written communication skills.
Work requires contact with physicians, residents, fellows, allied health personnel, and other medical and non‑medical office personnel to coordinate necessary information and provide optimal patient care.
Work requires telephone skills when in contact with patients, referring physicians, and pharmaceutical representatives outside of university, vendors, and third‑party payees.
Work requires ability to read, write, and perform mathematical calculations.
Required Skills
Two (2) years of experience in a direct patient care environment.
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The Patient Care Technician (PCT) provides high quality, patient-centered care by performing a variety of basic patient care services while supporting caring connections with patients and families. Under the supervision of the registered nurse, the PCT assists in providing patient care within the PCT's skills, training, and competencies while maintaining a well-organized, safe patient care environment. The PCT ensures adherence with all hospital policies, procedures, and observes the State Board of Nursing rules for unlicensed personnel. Patient care assignment may include adolescent, adult, and geriatric age groups.
Responsibilities
Provide patient care under the supervision of the licensed nurse, performing only tasks for which training and/or competency has been validated.
Obtain and record initial and ongoing patient information, including admissions data, vital signs, height & weight, blood pressure, oxygen saturation, intake & output, calorie counts, blood glucose monitoring, and other patient information as outlined by policy.
Recognize and immediately report values outside normal parameters to the nurse.
Perform patient rounds, reporting any changes in a patient’s condition or behavior immediately to the nurse.
Seek assistance and guidance as needed to ensure safe, high‑quality, effective patient care at all times.
Respond promptly to all call lights.
Identify and monitor environmental, patient, and family needs in a respectful, positive, and timely manner to achieve satisfaction.
Perform basic hygiene care, including peri‐care, oral care, daily hygiene, linen changes, skin changes, and Foley care.
Assist with mobility by turning, positioning, dangling, and ambulating patients.
Assist with use of walkers, crutches, canes, and wheelchairs.
Transfer patients to and from other units, departments, or entities, paying specific attention to age‑specific and safety needs. Assist with discharge transports and demonstrate proper body mechanics.
Obtain or assist with collection of specimens for diagnostic tests in accordance with hospital policy, ensuring accuracy of all labels and timely transfer.
Resolve patient concerns by initiating service recovery and escalating issues through the chain of command. Prepare, update, and disseminate reports at shift change and when changes are noted in the patient’s condition.
Engage in evidence‑based best practices that enhance patient experience.
Support the administrative and clinical operations of the assigned practice environment.
Orient new staff and students to work areas.
Collaborate with other nursing staff and hospital employees to create an environment conducive to the retention of qualified personnel.
Utilize downtime to assist others or provide additional supportive measures to patients and families within the respective patient care environment.
Perform in the role of a sitter as needed, completing required documentation.
When needed, assume the role of Unit Clerk for the nursing unit, actively participating in positive interactions with patients and guests.
Perform clerical duties required for the nursing unit.
Maintain current compliance with ongoing annual education requirements (modules, classes, and competencies). Perform other duties as assigned.
Qualifications
Work requires constant walking, standing, bending, turning, and stooping.
Pushing and pulling heavy objects such as patient beds.
Must be able to help lift and turn patients; possess good interpersonal skills and verbal & written communication skills.
Work requires contact with physicians, residents, fellows, allied health personnel, and other medical and non‑medical office personnel to coordinate necessary information and provide optimal patient care.
Work requires telephone skills when in contact with patients, referring physicians, and pharmaceutical representatives outside of university, vendors, and third‑party payees.
Work requires ability to read, write, and perform mathematical calculations.
Required Skills
Two (2) years of experience in a direct patient care environment.
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