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Financial Counselor

UCLA Health, Los Angeles, CA, United States


Onsite or Remote

Fully On-Site

Monday through Wednesday and Friday from 7:00 AM to 5:30 PM, with Thursdays off, and participate in rotating weekends and holidays

Salary Range : $33.27 - $47.77 Hourly

Primary Duties and Responsibilities
As a Financial Counselor, you will be responsible for:

Verifying accurate demographic and financial information

Reviewing and interpreting insurance benefits

Providing financial counseling and screening

Handling charity applications and credit assessments

Establishing all financial arrangements and refer appropriate cases to other agencies to assist patients with discharge/post hospital care.

Working closely with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure accurate and timely reimbursement.

Ability to write concise, grammatically correct reports and correspondence

Proficient in basic math

Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Job Qualifications
We’re seeking an exceptional, self-directed professional with:

Working knowledge of third-party payer relationships as well as relevant state and federal health programs

Working knowledge of third party payer and medical terminology

Ability to adapt to and implement changing registration procedures

Working knowledge of HMOs, PPOs, and insurance contracting

Ability to analyze information, problems, situations, practice or procedures

Excellent communication and interpersonal skills, including proper phone etiquette

Bilingual English/Spanish abilities, preferred

PC proficiency and basic math knowledge

Strong organizational and interpersonal skills

Independent decision-making skills and sound judgment

Ability to adhere to departmental policies and procedures and work rules

Flexibility in working varied schedules and at a variety of locations when necessary

Note: May be subject to test on qualifying skills

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

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