Clinic Success Manager
Bloomwell Autism Therapy, Omaha, NE, United States
Ensure Integrity. Enhance Satisfaction. Elicit Positivity.
Bloomwell Autism Therapy is looking for a charismatic and driven leader to join our team as the Clinic Success Manager. The Clinic Success Manager ensures that everyone—the teammates, the patients and the parents—at a clinic is successful. They are responsible for all non-clinical aspects of the clinic and for creating an efficient, productive and fun environment for our teammates and patients. This role is the second-in-command at the clinic and is the Clinical Director’s right hand. They are a team that works together to make sure the clinic as a whole is successful.
How We Support Our Teammates
Competitive compensation with growth opportunities
Ample PTO - 4 weeks of PTO are accrued throughout the year
Ongoing Training and Development - We provide ongoing personal and professional development through our Boost program
Unlimited Career Potential - We offer clear professional milestones to build your career
Unmatched Benefits - We offer a 401(k) plan with match, free short-term disability insurance, free life insurance, access to mental health support, and more
Teammate Recognition through our partnership with Bonusly
Holistic Perks Program: ClassPass membership, university program tuition discounts, childcare subsidy and more
How You Will Nurture Your Clinic
Scheduling new patient assessments and family tours
Handling new patient onboarding and scheduling
Monitoring patient and teammate attendance
Ensuring consistent and timely session note conversion
Leading the clinic's morale committee by supporting in the organization of off-site team building activities, happy hours, and other teammate engagement activities
Supporting the CD in budget oversight, teammate hiring, new-hire training, and teammate performance management initiatives
Planning community-focused events, caregiver/patient events and team building events each quarter
Managing the clinic’s schedule for ongoing schedules, callouts, and coverage needs
Ensuring proper maintenance of the facility, technology, and therapy materials to support seamless service delivery
Conducting regular team meetings to communicate goals, updates, and performance insights
Assisting in hiring, training, and onboarding new staff to ensure a strong team foundation
Providing coaching and mentorship to staff, promoting professional growth and development
Tracking clinic revenue, expenses, and financial performance in collaboration with leadership
What You Need To Have
A 4-year degree from an accredited university
At least 2+ years of experience working in a healthcare environment strongly preferred
Experience working in the ABA industry strongly preferred
Excellent attention to detail
Impeccable interpersonal skills as you will be interacting daily with families and teammates
At least 1 year experience managing or handling oversight of a large team of hourly employees
Ability to work 7:00am-3:00pm Monday - Friday and occasionally on the evenings or weekends for a community event
Who We Are
We are Bloomwell ABA, a devoted and compassionate, multi-disciplinary group of clinicians that is creating a world where every child with autism gets the care and support they deserve. Energized by our mission to offer life-changing services to children and families affected by autism and unparalleled opportunities for our team across America, we are dedicated to advancing the state of autism care through best-in-class training, innovative treatment models and meaningful outcomes measurement.
What We Live By
We are guided by our four core values:
Championing the mission.
We are committed to remaining laser-focused on our mission and doing whatever we can to achieve that for the children, families and team members that we serve.
Supporting each other.
Dealing with autism can be difficult for anyone. That is why we will do our best to support and encourage everyone around us.
Serving with integrity.
We will always prioritize doing what is right for our children, families and team members and be transparent and honest with ourselves and others.
Pursuing growth.
Our understanding of autism is constantly evolving and the number of people that are affected by it increases every day. We know that we cannot sit still and must do our best to innovate and grow.
We Value Diversity, Equity, Inclusion and Belonging. We cannot wait to hear more about you, your experience, your motivators, and your dedication to our great mission.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Bloomwell Autism Therapy is looking for a charismatic and driven leader to join our team as the Clinic Success Manager. The Clinic Success Manager ensures that everyone—the teammates, the patients and the parents—at a clinic is successful. They are responsible for all non-clinical aspects of the clinic and for creating an efficient, productive and fun environment for our teammates and patients. This role is the second-in-command at the clinic and is the Clinical Director’s right hand. They are a team that works together to make sure the clinic as a whole is successful.
How We Support Our Teammates
Competitive compensation with growth opportunities
Ample PTO - 4 weeks of PTO are accrued throughout the year
Ongoing Training and Development - We provide ongoing personal and professional development through our Boost program
Unlimited Career Potential - We offer clear professional milestones to build your career
Unmatched Benefits - We offer a 401(k) plan with match, free short-term disability insurance, free life insurance, access to mental health support, and more
Teammate Recognition through our partnership with Bonusly
Holistic Perks Program: ClassPass membership, university program tuition discounts, childcare subsidy and more
How You Will Nurture Your Clinic
Scheduling new patient assessments and family tours
Handling new patient onboarding and scheduling
Monitoring patient and teammate attendance
Ensuring consistent and timely session note conversion
Leading the clinic's morale committee by supporting in the organization of off-site team building activities, happy hours, and other teammate engagement activities
Supporting the CD in budget oversight, teammate hiring, new-hire training, and teammate performance management initiatives
Planning community-focused events, caregiver/patient events and team building events each quarter
Managing the clinic’s schedule for ongoing schedules, callouts, and coverage needs
Ensuring proper maintenance of the facility, technology, and therapy materials to support seamless service delivery
Conducting regular team meetings to communicate goals, updates, and performance insights
Assisting in hiring, training, and onboarding new staff to ensure a strong team foundation
Providing coaching and mentorship to staff, promoting professional growth and development
Tracking clinic revenue, expenses, and financial performance in collaboration with leadership
What You Need To Have
A 4-year degree from an accredited university
At least 2+ years of experience working in a healthcare environment strongly preferred
Experience working in the ABA industry strongly preferred
Excellent attention to detail
Impeccable interpersonal skills as you will be interacting daily with families and teammates
At least 1 year experience managing or handling oversight of a large team of hourly employees
Ability to work 7:00am-3:00pm Monday - Friday and occasionally on the evenings or weekends for a community event
Who We Are
We are Bloomwell ABA, a devoted and compassionate, multi-disciplinary group of clinicians that is creating a world where every child with autism gets the care and support they deserve. Energized by our mission to offer life-changing services to children and families affected by autism and unparalleled opportunities for our team across America, we are dedicated to advancing the state of autism care through best-in-class training, innovative treatment models and meaningful outcomes measurement.
What We Live By
We are guided by our four core values:
Championing the mission.
We are committed to remaining laser-focused on our mission and doing whatever we can to achieve that for the children, families and team members that we serve.
Supporting each other.
Dealing with autism can be difficult for anyone. That is why we will do our best to support and encourage everyone around us.
Serving with integrity.
We will always prioritize doing what is right for our children, families and team members and be transparent and honest with ourselves and others.
Pursuing growth.
Our understanding of autism is constantly evolving and the number of people that are affected by it increases every day. We know that we cannot sit still and must do our best to innovate and grow.
We Value Diversity, Equity, Inclusion and Belonging. We cannot wait to hear more about you, your experience, your motivators, and your dedication to our great mission.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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