Full-Time Customer Service Supervisor

Kohl's - 616 Bierhaus Boulevard - Responsibilities: Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service; Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines; Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices; Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)