Heavy Equipment Service Manager
GrowthWise Search Partners, Stockton, CA, United States
Take ownership of a Caterpillar dealership service operation where your leadership, technical knowledge, and operational discipline will drive growth and customer retention. This Service Managerrole is ideal for someone who thrivesin a heavy equipment dealership service, perpetuating safety culture and driving profitability through strong customer relationships.
Heavy Equipment Service Manager – Your Job Duties
Lead the Service Department operations for a tenured team
Manage and develop service team, overseeing shop operations and technician
Improve technician productivity, service department KPIs, and work order closure performance
Drive service department financial performance and support profitability goals
Handle escalated customer service issues and strengthen customer relationships
Support safety initiatives and ensure compliance with safety standards across the service team
Collaborate with equipment sales, rental, and parts departments to support customer success
Heavy Equipment Service Manager – You Have (Required Skills, Experience & Team Fit)
Prior experience leading aservice department or machinery service team
Demonstrated success supervising service, shop teams, or service technicians
Experience managing service department KPIs, technician productivity, or work order performance
Strong leadership presence with the ability to bring structure and accountability to a tenured team
Experience handling customer service escalations and maintaining strong customer relationships
Strong Excel skills with the ability to review and analyze service department reports
Prior experience improving service department processes and operational performance
Heavy Equipment Service Manager – You Might Have
Experience working in equipment industries such as construction equipment, agriculture equipment, heavy machinery, truck service, or industrial equipment
Construction and Technology Service Manager – Benefits for You
Your compensation for this Heavy Equipment Service Manager role will include a base salary expected in the $115,000 – $125,000 range, depending on your experience level, plus additional incentive compensation tied to department performance.
You will also receive comprehensive medical, dental, and vision benefits, retirement plan with company contribution, paid time off and holidays, and opportunities for professional development within a leading organization. This Service Manager position is based on-site in Stockton.
Compensation:
$115,000-$125,000 per year
Heavy Equipment Service Manager – Your Job Duties
Lead the Service Department operations for a tenured team
Manage and develop service team, overseeing shop operations and technician
Improve technician productivity, service department KPIs, and work order closure performance
Drive service department financial performance and support profitability goals
Handle escalated customer service issues and strengthen customer relationships
Support safety initiatives and ensure compliance with safety standards across the service team
Collaborate with equipment sales, rental, and parts departments to support customer success
Heavy Equipment Service Manager – You Have (Required Skills, Experience & Team Fit)
Prior experience leading aservice department or machinery service team
Demonstrated success supervising service, shop teams, or service technicians
Experience managing service department KPIs, technician productivity, or work order performance
Strong leadership presence with the ability to bring structure and accountability to a tenured team
Experience handling customer service escalations and maintaining strong customer relationships
Strong Excel skills with the ability to review and analyze service department reports
Prior experience improving service department processes and operational performance
Heavy Equipment Service Manager – You Might Have
Experience working in equipment industries such as construction equipment, agriculture equipment, heavy machinery, truck service, or industrial equipment
Construction and Technology Service Manager – Benefits for You
Your compensation for this Heavy Equipment Service Manager role will include a base salary expected in the $115,000 – $125,000 range, depending on your experience level, plus additional incentive compensation tied to department performance.
You will also receive comprehensive medical, dental, and vision benefits, retirement plan with company contribution, paid time off and holidays, and opportunities for professional development within a leading organization. This Service Manager position is based on-site in Stockton.
Compensation:
$115,000-$125,000 per year