Driver Manager
Hermann Forwarding, Monmouth Junction, NJ, United States
Driver Manager (DM)
Position Overview
Hermann Transportation is seeking a highly organized, proactive, and experienced Driver Manager (DM) to support our asset-based trucking operation in New Jersey. This position plays a critical role in driver engagement, operational execution, on-time performance, and customer service delivery.
The ideal candidate understands the operational realities of trucking, driver hours-of-service (HOS), appointment-based freight, and the importance of maintaining strong driver relationships in a high-energy, fast-paced environment.
This role requires strong system proficiency, including experience with
McLeod software , and the ability to adapt as we transition our telematics platform from OmniTracs to Samsara.
Key Responsibilities
Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations
Oversee dispatch execution, driver scheduling, and load assignment in coordination with planners
Monitor driver HOS, availability, and performance using McLeod and telematics systems
Proactively address service issues, delays, and breakdowns to protect customer commitments
Maintain daily communication with drivers regarding load details, appointment times, and expectations
Support driver retention and engagement through consistent follow-up and relationship-building
Ensure accurate and timely load updates within McLeod
Review and manage driver logs and compliance requirements
Coordinate closely with CSRs, Planners, and Maintenance to ensure seamless freight movement
Assist drivers with onboarding and integration into company systems
Systems & Technology Requirements
Proficiency in McLeod software is required
Experience with telematics systems, specifically:
Familiarity with
OmniTracs
Ability to adapt and support transition to
Samsara
platform
Comfortable managing load tracking, driver communication, and reporting through digital platforms
Strong working knowledge of Microsoft Outlook and Excel
Required Qualifications
3+ years of experience in trucking operations or driver management
Strong understanding of dispatch processes and HOS regulations
Knowledge of appointment-based freight and time-sensitive deliveries
Experience managing multiple drivers simultaneously in a fast-paced environment
Strong communication and conflict resolution skills
Self-motivated and able to prioritize without constant supervision
Ability to perform effectively in a high-pressure operations setting
Preferred Qualifications
Experience in an asset-based carrier environment
Background in driver retention and engagement strategies
Working knowledge of DOT compliance requirements
Experience implementing or transitioning telematics systems
Work Environment
Hermann Transportation operates in a high-energy, service-driven environment where attention to detail and urgency matter. The Driver Manager role requires:
Strong multitasking ability
Professional composure under stress
Clear, direct communication
Daily collaboration with cross-functional teams
A hands-on, solutions-oriented mindset
This position is ideal for someone who thrives in operations, enjoys supporting drivers, and understands that every decision impacts service performance.
Position Overview
Hermann Transportation is seeking a highly organized, proactive, and experienced Driver Manager (DM) to support our asset-based trucking operation in New Jersey. This position plays a critical role in driver engagement, operational execution, on-time performance, and customer service delivery.
The ideal candidate understands the operational realities of trucking, driver hours-of-service (HOS), appointment-based freight, and the importance of maintaining strong driver relationships in a high-energy, fast-paced environment.
This role requires strong system proficiency, including experience with
McLeod software , and the ability to adapt as we transition our telematics platform from OmniTracs to Samsara.
Key Responsibilities
Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations
Oversee dispatch execution, driver scheduling, and load assignment in coordination with planners
Monitor driver HOS, availability, and performance using McLeod and telematics systems
Proactively address service issues, delays, and breakdowns to protect customer commitments
Maintain daily communication with drivers regarding load details, appointment times, and expectations
Support driver retention and engagement through consistent follow-up and relationship-building
Ensure accurate and timely load updates within McLeod
Review and manage driver logs and compliance requirements
Coordinate closely with CSRs, Planners, and Maintenance to ensure seamless freight movement
Assist drivers with onboarding and integration into company systems
Systems & Technology Requirements
Proficiency in McLeod software is required
Experience with telematics systems, specifically:
Familiarity with
OmniTracs
Ability to adapt and support transition to
Samsara
platform
Comfortable managing load tracking, driver communication, and reporting through digital platforms
Strong working knowledge of Microsoft Outlook and Excel
Required Qualifications
3+ years of experience in trucking operations or driver management
Strong understanding of dispatch processes and HOS regulations
Knowledge of appointment-based freight and time-sensitive deliveries
Experience managing multiple drivers simultaneously in a fast-paced environment
Strong communication and conflict resolution skills
Self-motivated and able to prioritize without constant supervision
Ability to perform effectively in a high-pressure operations setting
Preferred Qualifications
Experience in an asset-based carrier environment
Background in driver retention and engagement strategies
Working knowledge of DOT compliance requirements
Experience implementing or transitioning telematics systems
Work Environment
Hermann Transportation operates in a high-energy, service-driven environment where attention to detail and urgency matter. The Driver Manager role requires:
Strong multitasking ability
Professional composure under stress
Clear, direct communication
Daily collaboration with cross-functional teams
A hands-on, solutions-oriented mindset
This position is ideal for someone who thrives in operations, enjoys supporting drivers, and understands that every decision impacts service performance.