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Manual QA tester

3B Staffing LLC, Iselin, NJ, United States


Position Overview:

We are seeking a detail-oriented and highly motivated

Manual QA Engineer

to join our quality assurance team supporting

Certina , a business application layer built on top of

Salesforce . The ideal candidate will have a solid background in software quality assurance, strong analytical skills, and a collaborative personality that fosters trust and teamwork across technical and business teams.

Key Responsibilities:
Perform

manual testing

of the Certina application and its Salesforce integrations to ensure stability, accuracy, and functionality.
Develop, document, and execute

comprehensive test cases , test scenarios, and test plans.
Identify, document, and track software defects using

JIRA

or similar tools, ensuring issues are resolved promptly.
Collaborate closely with

developers, business analysts, and product owners

to understand requirements and acceptance criteria.
Conduct

functional, regression, and user acceptance testing (UAT)

on new features and enhancements.
Validate data consistency and workflows within the Salesforce environment.
Participate in

release readiness reviews , providing clear QA sign-off.
Continuously enhance QA processes to improve product quality and testing efficiency.
Qualifications:

Bachelor's degree

in Computer Science, Information Technology, or a related field (or equivalent work experience).
5+ years

of hands-on experience in

manual software testing , preferably in enterprise or CRM-based applications.
Working knowledge of

Salesforce

or Salesforce-based platforms such as

Certina .
Strong understanding of

software development life cycle (SDLC)

and

QA methodologies .
Experience using

defect tracking

and

test management tools

(e.g., JIRA, TestRail, Zephyr).
Excellent analytical and problem-solving skills.
Strong communication skills and a

trustworthy, collaborative, and proactive personality .
Detail-oriented with a commitment to delivering high-quality work.
Preferred Skills:

Familiarity with

API testing

or

SQL-based validation .
Exposure to

Agile/Scrum methodologies .