IT Support Technician
3B Staffing LLC, Chicago, IL, United States
IT Support Technician
100% onsite in downtown Chicago
6 to 18 months
USC or GC
Position Responsibilities
Will be focusing on in-place upgrades of Windows 10 computers to Windows 11. Additionally, will be working on deploying new computers and replacing end-of-life workstations.
100% in office Mon-Fri at Hyatt Corporate Office.
EXPERIENCE AND QUALIFICATIONS:
• Must have experience with Microsoft, Citrix, and Adobe software, as well as ticketing systems.
• Excellent customer service and communication skills required.
• 3 years of large corporate enterprise IT support experience required.
• Must have experience troubleshooting and repairing a wide range of manufacturer's desktops, laptops, servers, mobile devices and accessories.
• Must have a genuine desire to provide a high level of customer service and assist others.
• Must have analytical skills, persistence, above average communication skills, is able to work as part of a team, has incredible patience and tolerance, an aptitude for technical activities and a methodical and disciplined approach to problem-solving.
PREFERRED SKILLS:
EDUCATION:
Associate's degree or certification required, Bachelor's preferred.
100% onsite in downtown Chicago
6 to 18 months
USC or GC
Position Responsibilities
Will be focusing on in-place upgrades of Windows 10 computers to Windows 11. Additionally, will be working on deploying new computers and replacing end-of-life workstations.
100% in office Mon-Fri at Hyatt Corporate Office.
EXPERIENCE AND QUALIFICATIONS:
• Must have experience with Microsoft, Citrix, and Adobe software, as well as ticketing systems.
• Excellent customer service and communication skills required.
• 3 years of large corporate enterprise IT support experience required.
• Must have experience troubleshooting and repairing a wide range of manufacturer's desktops, laptops, servers, mobile devices and accessories.
• Must have a genuine desire to provide a high level of customer service and assist others.
• Must have analytical skills, persistence, above average communication skills, is able to work as part of a team, has incredible patience and tolerance, an aptitude for technical activities and a methodical and disciplined approach to problem-solving.
PREFERRED SKILLS:
EDUCATION:
Associate's degree or certification required, Bachelor's preferred.