Front Desk Receptionist
Comprehensive EyeCare Partners, Austin, TX, United States
Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation's preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience.
Position Summary
As a
Front Desk Receptionist,
you'll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.
Work Locations :
Main Central - 5717 Balcones Dr.
Main South - 1700 S. MoPac Expressway
Cedar Park - 925 Starwood Dr.
Roles and Responsibilities
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and reconciles daily cash reports
Other duties as assigned.
Experience Requirements
1-year experience in a fast-paced environment focusing on patient care OR customer service
Healthcare experience preferred
Proficient in MS Word, Outlook, and Excel
Data entry and medical office software knowledge preferred.
Education Requirements
High school diploma or GED preferred
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefit
Generous Paid Time Off
Medical, dental and vision benefits
Paid Holidays
Company paid life insurance
401(K)
On-going education available including certification reimbursement
Discount Programs Including Vision discounts on products and services
Position Summary
As a
Front Desk Receptionist,
you'll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.
Work Locations :
Main Central - 5717 Balcones Dr.
Main South - 1700 S. MoPac Expressway
Cedar Park - 925 Starwood Dr.
Roles and Responsibilities
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and reconciles daily cash reports
Other duties as assigned.
Experience Requirements
1-year experience in a fast-paced environment focusing on patient care OR customer service
Healthcare experience preferred
Proficient in MS Word, Outlook, and Excel
Data entry and medical office software knowledge preferred.
Education Requirements
High school diploma or GED preferred
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefit
Generous Paid Time Off
Medical, dental and vision benefits
Paid Holidays
Company paid life insurance
401(K)
On-going education available including certification reimbursement
Discount Programs Including Vision discounts on products and services