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P/T Automotive Customer Service Advisor

Jiffy Lube, Humble, TX, United States


Join Our High-Energy Team as an Automotive Customer Service Advisor!

Are you a natural communicator with a passion for helping people?
Want to work in a fast-paced, team-oriented environment where

your personality, energy, and communication skills truly shine ?

Premium Velocity Auto / Jiffy Lube (PVA) is seeking

dependable, growth-minded Automotive Customer Service Advisors

who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish.

No automotive experience needed - we train!
A

valid driver's license is strongly preferred , but not required.

Position: Customer Service Advisor (CSA)

As a Customer Service Advisor, you'll guide customers through their entire visit - while also performing basic maintenance services as a trained Lube Technician.
This role combines

customer service, sales, communication, and hands-on automotive work , creating strong career pathways in both customer care and automotive services.

What You'll Do (High-Impact Responsibilities)
Greet customers, review their service needs, and escort them safely from their vehicles
Clearly explain available services, promotions, and recommendations
Provide

unbiased, trustworthy recommendations

based on technician findings and manufacturer guidelines
Communicate service updates throughout the visit
Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements)
Review completed services with customers, ensure satisfaction, and encourage return visits
Assist the team and perform other duties as assigned
Requirements

Valid U.S. driver's license (preferred)
Authorization to work in the U.S. (no sponsorship available)
Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
Comfortable working in enclosed or semi-outdoor environments
Proven face-to-face customer service or sales experience
Qualifications

Excellent communication and customer service skills
Strong listening and reasoning abilities
Confidence in overcoming objections
Positive, energetic attitude
Ability to succeed in a fast-paced, team-oriented environment
Commitment to following safety procedures
Willingness to learn, train, and grow
Strong multitasking ability
Full-Time Employee Benefits

Employer/employee-funded

medical, vision, dental , prescription coverage, and telemedicine
Employer-funded

basic life & AD&D
Bonus program for completing JLU training
Employee discounts on parts and services
Additional Optional Benefits

Life, accident, disability, and critical illness plans
Flexible Spending Account (FSA) & Dependent Care FSA
Employee Assistance Program
Will preparation & travel assistance
Full-time employees only
Added Perks

Pay increase opportunities within your first 60 days!
Paid training

+ bonus incentives for completing modules
Cross-training across multiple roles to increase your earning potential
Career paths with

limitless growth

(Customer Service, Automotive, and Management)
Safety-focused work environment
Unique benefits including legal & financial advising, member-only discount programs, and employee discounts (FT only)

Ready to Deliver a High-Energy Customer Experience?

Bring your positivity, communication talent, and drive for growth -

we'll provide the training, tools, and career path .
Apply today and accelerate your future!

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.