Operations Coordinator
Noble House Hotels and Resorts, Del Mar, CA, United States
Job Type
Full-time
Description
About Us:
Located in the heart of Del Mar, L'Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California's most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!
The Job:
As the Operations Coordinator, you will work closely with the Housekeeping and Engineering departments of the hotel. The Operations Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This person should demonstrate exceptional customer service and problem-solving skills.
Responsibilities include, but not limited to:
* Process invoices for Housekeeping and Engineering
* Champion Alice system, our guest request program
* Coordinate projects
* Log and follow up on guest requests
* Support reservations team
You:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and multi-tasking. This role requires skills such as patience, empathy, efficiency and a desire to work in, and provide, a clean environment.
Requirements
* Refined verbal and written communication skills
* Fluency in both English and Spanish is required
* Ability to stand and walk for extended periods of time throughout the property, including back-of-house and outdoor areas
* Ability to lift and carry up to 25 pounds occasionally
* Ability to bend, kneel, reach, push, and pull as needed to support operational tasks
* Ability to climb stairs and access various levels of the property
* Ability to sit at a desk and work on a computer for extended periods of time
* Manual dexterity to operate office equipment, computers, and handheld devices
* Ability to visually review documents, computer screens, and work orders with attention to detail
* Ability to respond quickly to operational needs in a fast-paced environment
* Ability to work in various environmental conditions, including indoor and outdoor settings
* Ability to tolerate moderate noise levels typical of hotel operation
Our Culture:
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction and soul." Our properties are not a "one-size fits all". And neither are our team members. What makes L'Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!
The Offer:
Our Team Members are our most important asset and that's reflected in our benefits. L'Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:
* 401K Plan with Employer Match
* Onsite Complimentary Parking
* Free Meals in EDR
* Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
* Career growth opportunities and recognition programs
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Salary Description
$25.00
Full-time
Description
About Us:
Located in the heart of Del Mar, L'Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California's most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!
The Job:
As the Operations Coordinator, you will work closely with the Housekeeping and Engineering departments of the hotel. The Operations Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This person should demonstrate exceptional customer service and problem-solving skills.
Responsibilities include, but not limited to:
* Process invoices for Housekeeping and Engineering
* Champion Alice system, our guest request program
* Coordinate projects
* Log and follow up on guest requests
* Support reservations team
You:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and multi-tasking. This role requires skills such as patience, empathy, efficiency and a desire to work in, and provide, a clean environment.
Requirements
* Refined verbal and written communication skills
* Fluency in both English and Spanish is required
* Ability to stand and walk for extended periods of time throughout the property, including back-of-house and outdoor areas
* Ability to lift and carry up to 25 pounds occasionally
* Ability to bend, kneel, reach, push, and pull as needed to support operational tasks
* Ability to climb stairs and access various levels of the property
* Ability to sit at a desk and work on a computer for extended periods of time
* Manual dexterity to operate office equipment, computers, and handheld devices
* Ability to visually review documents, computer screens, and work orders with attention to detail
* Ability to respond quickly to operational needs in a fast-paced environment
* Ability to work in various environmental conditions, including indoor and outdoor settings
* Ability to tolerate moderate noise levels typical of hotel operation
Our Culture:
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction and soul." Our properties are not a "one-size fits all". And neither are our team members. What makes L'Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!
The Offer:
Our Team Members are our most important asset and that's reflected in our benefits. L'Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:
* 401K Plan with Employer Match
* Onsite Complimentary Parking
* Free Meals in EDR
* Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
* Career growth opportunities and recognition programs
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Salary Description
$25.00