Seasonal Busser
The Bay Club, West Covina, CA, United States
GENERAL SUMMARY
As a busser, you would be responsible for setting and clearing food service areas, stocking service stations, and delivering outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards: fulfilling member requests, assisting the food and beverage team, and completing tasks assigned by the food and beverage leadership team.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
* Must be willing to work as a team player with all Club staff.
* Ensure the cleanliness and organization of assigned food service areas.
* Responsible for setting and clearing dining tables and stocking service stations.
* Set and prepare service areas for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good working condition and report any defects for repair.
* Maintain proper and adequate supply and set-up of supplies needed for a successful service.
* Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
* Clears dirty table settings and prepare table for resetting.
* Resets all service ware as prescribed.
* Transport all dirty tableware to the dishwashing area for proper cleaning.
* Remain up to date on upcoming Club events.
* Maintain open communication with all team members.
* Utilize the 10'-5' rule in all interactions.
* Recognize and address any problems resulting from member or guest complaints.
* Notify management of unsafe conditions, maintenance issues, or damage to equipment
* Perform other duties as assigned and requested by Management.
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS
* Excellent communication skills, including the ability to read, write, and converse effectively.
* Ability to follow and execute instructions thoroughly.
* Basic understanding of equipment operation and ability to follow instructions for safe use.
* Ability to read labels and product information.
* Ability to solve problems and adapt in a fast-paced, service-oriented environment.
* Interpret instructions provided in written, oral, or diagram formats.
* Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club
EDUCATION & EXPERIENCE
* High school diploma or equivalent preferred
* 1-year previous bussing experience is required, 2 years bussing preferred
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Ability to stand, walk, and move throughout the dishwashing area for extended periods.
* Must occasionally lift and/or move up to 50 pounds.
* While performing essential functions, the employee will be in an indoor, controlled environment and occasionally outdoors, with a moderate noise level.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.
While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
As a busser, you would be responsible for setting and clearing food service areas, stocking service stations, and delivering outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards: fulfilling member requests, assisting the food and beverage team, and completing tasks assigned by the food and beverage leadership team.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
* Must be willing to work as a team player with all Club staff.
* Ensure the cleanliness and organization of assigned food service areas.
* Responsible for setting and clearing dining tables and stocking service stations.
* Set and prepare service areas for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good working condition and report any defects for repair.
* Maintain proper and adequate supply and set-up of supplies needed for a successful service.
* Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
* Clears dirty table settings and prepare table for resetting.
* Resets all service ware as prescribed.
* Transport all dirty tableware to the dishwashing area for proper cleaning.
* Remain up to date on upcoming Club events.
* Maintain open communication with all team members.
* Utilize the 10'-5' rule in all interactions.
* Recognize and address any problems resulting from member or guest complaints.
* Notify management of unsafe conditions, maintenance issues, or damage to equipment
* Perform other duties as assigned and requested by Management.
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS
* Excellent communication skills, including the ability to read, write, and converse effectively.
* Ability to follow and execute instructions thoroughly.
* Basic understanding of equipment operation and ability to follow instructions for safe use.
* Ability to read labels and product information.
* Ability to solve problems and adapt in a fast-paced, service-oriented environment.
* Interpret instructions provided in written, oral, or diagram formats.
* Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club
EDUCATION & EXPERIENCE
* High school diploma or equivalent preferred
* 1-year previous bussing experience is required, 2 years bussing preferred
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Ability to stand, walk, and move throughout the dishwashing area for extended periods.
* Must occasionally lift and/or move up to 50 pounds.
* While performing essential functions, the employee will be in an indoor, controlled environment and occasionally outdoors, with a moderate noise level.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.
While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.