Patient Service Representative
ORTHOPEDIC ASSOCIATES OF HARTFORD, Farmington, CT, United States
Description: Established in 1970, Orthopedic Associates of Hartford, P.C., is one of the area's largest orthopedic practices with office locations throughout greater Hartford. Our growing practice is currently seeking a Patient Service Representative to join our Billing & Collections team in our Farmington business office. The successful candidate will be a team player who is dependable, organized, enthusiastic, and detail oriented. A positive "can-do" attitude is a must.
What you'll do:
* Handle incoming calls from patients and physician offices with questions regarding balances due by patients.
* Update patient demographics.
* Read, understand, and explain to patients Explanation of Benefits statements.
* Communicate with patients and staff in a prompt, pleasant, and helpful manner.
PM22 Requirements:
* High School Diploma or GED.
* Basic knowledge of insurance billing requirements and how to read an Explanation of Benefits.
* Previous experience with Epic EMR systems.
* Excellent written and verbal communication skills.
* Knowledge of HIPAA regulations.
* Computer skills, including on-line insurance websites and Microsoft Word, Outlook, and Excel.
* Organized and detail oriented with excellent follow-up skills.
PI8c144fd77656-29400-40356893
What you'll do:
* Handle incoming calls from patients and physician offices with questions regarding balances due by patients.
* Update patient demographics.
* Read, understand, and explain to patients Explanation of Benefits statements.
* Communicate with patients and staff in a prompt, pleasant, and helpful manner.
PM22 Requirements:
* High School Diploma or GED.
* Basic knowledge of insurance billing requirements and how to read an Explanation of Benefits.
* Previous experience with Epic EMR systems.
* Excellent written and verbal communication skills.
* Knowledge of HIPAA regulations.
* Computer skills, including on-line insurance websites and Microsoft Word, Outlook, and Excel.
* Organized and detail oriented with excellent follow-up skills.
PI8c144fd77656-29400-40356893