Transportation Manager
Lucky Star Casino, Clinton, IA, United States
Full Time | Clinton
General Description
The Transportation Manager is under the direct supervision of the Operations Manager. The Transportation Manager position is considered a Safety Sensitive Position. The Transportation Manager will be responsible for the overall transportation department to ensure safe transportation for Lucky Star Guest while ensuring STAR treatment to all guests.
Work Schedule
Requires morning, afternoon and evenings. Monday through Sunday
Request to be scheduled off for a specific day requires advance notification and approval by supervisor.
Essential Duties and Responsibilities
Work with Transportation staff to train, supervise, hire, terminate, and set an example for all to follow.
Schedule drivers according to business volume
Ensure staff operates in accordance to Lucky Star Standards
Administer disciplinary action, evaluations and coaching as necessary to staff
Responsible for vehicle maintenance schedule
Report/record all accidents and/or damage to vehicles
Must exhibit STAR treatment to all customers and co-workers.
Maintains a proficient knowledge of all policies and procedures
Must project professionalism and a consistently friendly demeanor
Promotes positive guest relations at all times, greets guests arriving and departing in a friendly, courteous, and positive manner, and also uses prompt personalized service, ensuring guest satisfactions.
Promotes safety above all other tasks, including maintain vehicles so that they are clean and free of slip and fall hazards and ensuring that customers entering and exiting the vehicle are able to do so safely.
Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
Obey all traffic laws/signs to ensure the safest operation of vehicles and the safety of our guests.
Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
Responsible for fueling vehicles appropriately, following established procedures.
Will lead departmental staff meetings and training as required.
Maintains a working knowledge of company facilities, as well as special events on property, in order to provide guests with accurate, up to date information.
Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
Maintain professional communication with supervisor and coworkers, including radio contact with management, other shuttle drivers, etc.
Report any suspicious or negligent activity conducted in or around parking area.
In the event of an accident, follow the accident procedure guideline.
Other duties as assigned by supervisor.
Physical Job Requirements
Sit continuously with some standing and perform job functions for a full shift with lunch break
Work in extreme hot/cold elements
Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling.
Move objects up to and exceeding 25lbs. with reasonable accommodations.
Knowledge, Skills, and Abilities
Attention to Detail
- Knowledge of all company policies and regulations.
Customer Service
-Must have very good customer service skills including but not limited to being courteous, friendly, polite, and being able to treat the customer with respect.
Oral Communication
- Good verbal communication skills to responsibly interact with other people.
Problem Solving
- Good leadership ability and able to resolve conflict and stay focused in a fast paced environment.
Qualification Standards
Great Customer Service Skills
Ability to manage time effectively
Ability to interact effectively with team members and guests
Ability to communicate effectively
Ability to sit for up to eight hours at a time
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Excellent verbal and written communication skills
Minimum Requirements
Must be 18 years of age and be able to meet insurance requirements.
Must pass pre-employment drug test
Must maintain valid Cheyenne-Arapaho Gaming License.
DMV/Driving record in good standing
High school diploma or equivalent
Salary:
Negotiable
LinkedIn
This field is for validation purposes and should be left unchanged.
The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.
If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.
General Description
The Transportation Manager is under the direct supervision of the Operations Manager. The Transportation Manager position is considered a Safety Sensitive Position. The Transportation Manager will be responsible for the overall transportation department to ensure safe transportation for Lucky Star Guest while ensuring STAR treatment to all guests.
Work Schedule
Requires morning, afternoon and evenings. Monday through Sunday
Request to be scheduled off for a specific day requires advance notification and approval by supervisor.
Essential Duties and Responsibilities
Work with Transportation staff to train, supervise, hire, terminate, and set an example for all to follow.
Schedule drivers according to business volume
Ensure staff operates in accordance to Lucky Star Standards
Administer disciplinary action, evaluations and coaching as necessary to staff
Responsible for vehicle maintenance schedule
Report/record all accidents and/or damage to vehicles
Must exhibit STAR treatment to all customers and co-workers.
Maintains a proficient knowledge of all policies and procedures
Must project professionalism and a consistently friendly demeanor
Promotes positive guest relations at all times, greets guests arriving and departing in a friendly, courteous, and positive manner, and also uses prompt personalized service, ensuring guest satisfactions.
Promotes safety above all other tasks, including maintain vehicles so that they are clean and free of slip and fall hazards and ensuring that customers entering and exiting the vehicle are able to do so safely.
Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
Obey all traffic laws/signs to ensure the safest operation of vehicles and the safety of our guests.
Will conduct a routine inspection of your vehicle before and after assigned shift, reporting any damage, defects, or operational concerns. If any concerns may impact the operational safety of the vehicle, report immediately to the shift manager.
Responsible for fueling vehicles appropriately, following established procedures.
Will lead departmental staff meetings and training as required.
Maintains a working knowledge of company facilities, as well as special events on property, in order to provide guests with accurate, up to date information.
Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
Maintain professional communication with supervisor and coworkers, including radio contact with management, other shuttle drivers, etc.
Report any suspicious or negligent activity conducted in or around parking area.
In the event of an accident, follow the accident procedure guideline.
Other duties as assigned by supervisor.
Physical Job Requirements
Sit continuously with some standing and perform job functions for a full shift with lunch break
Work in extreme hot/cold elements
Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling.
Move objects up to and exceeding 25lbs. with reasonable accommodations.
Knowledge, Skills, and Abilities
Attention to Detail
- Knowledge of all company policies and regulations.
Customer Service
-Must have very good customer service skills including but not limited to being courteous, friendly, polite, and being able to treat the customer with respect.
Oral Communication
- Good verbal communication skills to responsibly interact with other people.
Problem Solving
- Good leadership ability and able to resolve conflict and stay focused in a fast paced environment.
Qualification Standards
Great Customer Service Skills
Ability to manage time effectively
Ability to interact effectively with team members and guests
Ability to communicate effectively
Ability to sit for up to eight hours at a time
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Excellent verbal and written communication skills
Minimum Requirements
Must be 18 years of age and be able to meet insurance requirements.
Must pass pre-employment drug test
Must maintain valid Cheyenne-Arapaho Gaming License.
DMV/Driving record in good standing
High school diploma or equivalent
Salary:
Negotiable
This field is for validation purposes and should be left unchanged.
The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.
If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.