Operations Coordinator
Cincinnati Children's Hospital, Cincinnati, OH, United States
JOB RESPONSIBILITIES
Scope of Work
Pharmacy Operations processes more than 12,000 inpatient dispenses daily, each requiring accurate documentation, charge compliance, and correct drug configuration within Epic. In addition, Home Care, Retail, and Specialty pharmacy services continue to expand, increasing the complexity of billing, reimbursement, and regulatory oversight.
Key operational responsibilities include:
* Daily review of inpatient pharmacy charges to ensure documentation and charge compliance.
* Ownership of Epic pharmacy work queues and medication error baskets.
* Investigation and resolution of undocumented dispenses and billing discrepancies.
* Assist with 340B claim submission requirements.
Summary
The Pharmacy Operations Coordinator plays a critical role in managing the complex and high-volume pharmacy business environment by ensuring accurate charge capture, compliance with Medicaid, payer, and 340B requirements, and maintaining system integrity in Epic. This position guides the Revenue Cycle, validates coding, resolves denials, and oversees key operational tasks such as daily charge reviews, work queue management, error investigation, and 340B claim submissions.
Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
JOB QUALIFICATIONS
* High school diploma or equivalent
* 3+ years of Pharmacy/Billing experience required
PREFERRED
Certified Pharmacy Technician, CPhT
Primary Location
Kasota - 3244 Burnet
Schedule
Full time
Shift
Day (United States of America)
Department
Allied Health
Employee Status
Regular
FTE
1
Weekly Hours
40
* Expected Starting Pay Range
* Annualized pay may vary based on FTE status
$22.18 - $27.73
About Us
At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's is:
* Recognized by U.S. News & World Report as a top 10
best Children's Hospitals in the nation for more than 15 years
* Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
* Recognized as one of America's Best Large Employers
(2025), America's Best Employers for New Grads (2025)
* One of the nation's America's Most Innovative Companies as noted by Fortune
* Consistently certified as great place to work
* A Leading Disability Employer as noted by the National Organization on Disability
* Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Scope of Work
Pharmacy Operations processes more than 12,000 inpatient dispenses daily, each requiring accurate documentation, charge compliance, and correct drug configuration within Epic. In addition, Home Care, Retail, and Specialty pharmacy services continue to expand, increasing the complexity of billing, reimbursement, and regulatory oversight.
Key operational responsibilities include:
* Daily review of inpatient pharmacy charges to ensure documentation and charge compliance.
* Ownership of Epic pharmacy work queues and medication error baskets.
* Investigation and resolution of undocumented dispenses and billing discrepancies.
* Assist with 340B claim submission requirements.
Summary
The Pharmacy Operations Coordinator plays a critical role in managing the complex and high-volume pharmacy business environment by ensuring accurate charge capture, compliance with Medicaid, payer, and 340B requirements, and maintaining system integrity in Epic. This position guides the Revenue Cycle, validates coding, resolves denials, and oversees key operational tasks such as daily charge reviews, work queue management, error investigation, and 340B claim submissions.
Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peers/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.
JOB QUALIFICATIONS
* High school diploma or equivalent
* 3+ years of Pharmacy/Billing experience required
PREFERRED
Certified Pharmacy Technician, CPhT
Primary Location
Kasota - 3244 Burnet
Schedule
Full time
Shift
Day (United States of America)
Department
Allied Health
Employee Status
Regular
FTE
1
Weekly Hours
40
* Expected Starting Pay Range
* Annualized pay may vary based on FTE status
$22.18 - $27.73
About Us
At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's is:
* Recognized by U.S. News & World Report as a top 10
best Children's Hospitals in the nation for more than 15 years
* Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
* Recognized as one of America's Best Large Employers
(2025), America's Best Employers for New Grads (2025)
* One of the nation's America's Most Innovative Companies as noted by Fortune
* Consistently certified as great place to work
* A Leading Disability Employer as noted by the National Organization on Disability
* Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability