Senior Manager, ALS Care Integration and Impact
Team Gleason Foundation, New York, NY, United States
Senior Manager, ALS Care Integration and Impact
Location: New Orleans, Louisiana
Status: Full Time
The Senior Manager, ALS Care Integration and Impact is an operational role designed to scale community impact through the execution and management of Team Gleason's comprehensive partnership with our clinical health system partner.
This is a Senior Manager-level, Individual Contributor (IC) role designed for high-level systems design, execution, and project leadership under the strategic roadmap set by the CEO. While this position does not currently have direct reports, it carries significant cross-functional authority. You will serve as the Operational Lead for the health system partnership, owning the end-to-end operational success of critical contracts, deliverables, continuity of care, and data integrity across the partnership.
Primary Responsibilities
Partnership Orchestration
Serve as the primary operational point of contact for Team Gleason with our health system partner's stakeholders.
Develop and execute a comprehensive Partnership Project Plan inclusive of budget, staffing, milestones, and technical resources.
Lead the assistive technology lab launch, including, but not limited to: coordinating buildout, equipment provisioning, and the integration of workflows and staffing.
Manage clinical trial logistics and act as the internal liaison for emerging technology partnerships.
Systems Integration & Data Governance
Establish and enforce cross-institutional SOPs to ensure seamless patient referrals and care coordination between our clinical health system partner and Team Gleason.
Partner with internal leadership to optimize Microsoft Dynamics 365 as the single source of truth for partnership and program data.
Design reporting metrics and dashboards to track partnership KPIs for the CEO and Board of Directors.
Operational Excellence
Identify and resolve bottlenecks that slow service delivery or partnership execution.
Protect organizational capacity by serving as the primary point of contact for partnership-related meetings and administrative coordination.
Collaborate with Program Services, Development, Marketing, and Finance teams to ensure partnership activities align with the broader organizational Strategic Plan.
Strategic Growth
Build business cases for partnership expansions within the healthcare ecosystem.
Support the Development and Marketing teams in crafting fundraising narratives based on partnership outcomes and data.
Contribute to the organizational long-range planning process.
Qualifications
5-7 years of experience in healthcare operations, strategic project management, or clinical integrations.
Bachelor's Degree required.
Familiarity with HIPAA regulations and patient data governance in a clinical or care coordination context.
Proven track record managing multi-stakeholder partnerships in a high-growth or complex environment.
Experience developing and monitoring financial, project, and program reports to ensure work is on-time, on-budget, and meets programmatic goals and standards.
Proficiency in Microsoft 365, Sharepoint, and Teams.
Exceptional communication skills.
Ability to translate complex technical/clinical requirements into executable operational plans.
Proficiency in Dynamics 365 and project management software preferred
Compensation and Benefits
Salary Range: $70,000 - $85,000; commensurate with experience and qualifications.
Comprehensive Benefits including health insurance, retirement contributions, and paid time off
About Team Gleason
There is no cure for ALS. Until there is, there is Team Gleason.
Founded in 2011 by Steve Gleason, a former NFL special teams player for the New Orleans Saints, and his wife, Michel Varisco Gleason, Team Gleason was born from a personal decision to fight differently. When Steve was diagnosed with ALS that year, he refused to surrender to the disease, to despair, or to the idea that a life with ALS could not be lived fully. That refusal became a movement.
No White Flags. It is the mantra that drives everything we do.
Team Gleason is a 501(c)(3) nonprofit organization dedicated to serving people living with Amyotrophic Lateral Sclerosis, a terminal neuromuscular disease. Since our founding, we have provided over $65 million in assistive technology, equipment, adventure experiences, and care services to people living with ALS and their families. Through advocacy, community, and an unrelenting commitment to ending this disease, we work to ensure that every person facing an ALS diagnosis has the tools and support to not just survive, but thrive.
Our mission is to improve life for people living with ALS and those who care for them by delivering innovative technology and equipment, and by providing and empowering an improved life experience. Our vision is a world where people living with ALS have the resources and the opportunities to not only continue living, but continue living productive, purposeful, and meaningful lives.
We are a mission-first organization. Every hire, every decision, and every dollar exists in service of that vision. If you are driven by purpose and ready to bring your best to work that genuinely matters, Team Gleason is where that work happens.
Location: New Orleans, Louisiana
Status: Full Time
The Senior Manager, ALS Care Integration and Impact is an operational role designed to scale community impact through the execution and management of Team Gleason's comprehensive partnership with our clinical health system partner.
This is a Senior Manager-level, Individual Contributor (IC) role designed for high-level systems design, execution, and project leadership under the strategic roadmap set by the CEO. While this position does not currently have direct reports, it carries significant cross-functional authority. You will serve as the Operational Lead for the health system partnership, owning the end-to-end operational success of critical contracts, deliverables, continuity of care, and data integrity across the partnership.
Primary Responsibilities
Partnership Orchestration
Serve as the primary operational point of contact for Team Gleason with our health system partner's stakeholders.
Develop and execute a comprehensive Partnership Project Plan inclusive of budget, staffing, milestones, and technical resources.
Lead the assistive technology lab launch, including, but not limited to: coordinating buildout, equipment provisioning, and the integration of workflows and staffing.
Manage clinical trial logistics and act as the internal liaison for emerging technology partnerships.
Systems Integration & Data Governance
Establish and enforce cross-institutional SOPs to ensure seamless patient referrals and care coordination between our clinical health system partner and Team Gleason.
Partner with internal leadership to optimize Microsoft Dynamics 365 as the single source of truth for partnership and program data.
Design reporting metrics and dashboards to track partnership KPIs for the CEO and Board of Directors.
Operational Excellence
Identify and resolve bottlenecks that slow service delivery or partnership execution.
Protect organizational capacity by serving as the primary point of contact for partnership-related meetings and administrative coordination.
Collaborate with Program Services, Development, Marketing, and Finance teams to ensure partnership activities align with the broader organizational Strategic Plan.
Strategic Growth
Build business cases for partnership expansions within the healthcare ecosystem.
Support the Development and Marketing teams in crafting fundraising narratives based on partnership outcomes and data.
Contribute to the organizational long-range planning process.
Qualifications
5-7 years of experience in healthcare operations, strategic project management, or clinical integrations.
Bachelor's Degree required.
Familiarity with HIPAA regulations and patient data governance in a clinical or care coordination context.
Proven track record managing multi-stakeholder partnerships in a high-growth or complex environment.
Experience developing and monitoring financial, project, and program reports to ensure work is on-time, on-budget, and meets programmatic goals and standards.
Proficiency in Microsoft 365, Sharepoint, and Teams.
Exceptional communication skills.
Ability to translate complex technical/clinical requirements into executable operational plans.
Proficiency in Dynamics 365 and project management software preferred
Compensation and Benefits
Salary Range: $70,000 - $85,000; commensurate with experience and qualifications.
Comprehensive Benefits including health insurance, retirement contributions, and paid time off
About Team Gleason
There is no cure for ALS. Until there is, there is Team Gleason.
Founded in 2011 by Steve Gleason, a former NFL special teams player for the New Orleans Saints, and his wife, Michel Varisco Gleason, Team Gleason was born from a personal decision to fight differently. When Steve was diagnosed with ALS that year, he refused to surrender to the disease, to despair, or to the idea that a life with ALS could not be lived fully. That refusal became a movement.
No White Flags. It is the mantra that drives everything we do.
Team Gleason is a 501(c)(3) nonprofit organization dedicated to serving people living with Amyotrophic Lateral Sclerosis, a terminal neuromuscular disease. Since our founding, we have provided over $65 million in assistive technology, equipment, adventure experiences, and care services to people living with ALS and their families. Through advocacy, community, and an unrelenting commitment to ending this disease, we work to ensure that every person facing an ALS diagnosis has the tools and support to not just survive, but thrive.
Our mission is to improve life for people living with ALS and those who care for them by delivering innovative technology and equipment, and by providing and empowering an improved life experience. Our vision is a world where people living with ALS have the resources and the opportunities to not only continue living, but continue living productive, purposeful, and meaningful lives.
We are a mission-first organization. Every hire, every decision, and every dollar exists in service of that vision. If you are driven by purpose and ready to bring your best to work that genuinely matters, Team Gleason is where that work happens.