Solutions Engineer - Security Systems (Truckee)
Cloudastructure, Inc., Truckee, CA, United States
The Solutions Engineer supports the sales process by designing security systems tailored to each customer’s unique environment. This role conducts virtual site assessments, develops system layouts, and prepares proposals and cost estimates for surveillance and security system deployments. The Solutions Engineer works closely with sales representatives and subcontractors to translate site conditions and customer requirements into well-designed security solutions that are accurately scoped and ready for installation. This role is well suited for someone with experience in physical security systems, low-voltage installations, surveillance systems, or security system integration who enjoys designing solutions and working with customers.
Key Responsibilities
Site Assessments
Conduct virtual site walks with prospective customers to evaluate security needs and site conditions
Assess site layout, infrastructure, connectivity, and coverage requirements
Document site conditions to support system design and installation planning
System Design
Design site-specific security systems including camera placement, coverage zones,
and monitoring areas
Design systems that integrate existing security networks
Develop system layouts that provide effective visibility and coverage
Create design documentation to support installation and deployment planning
Proposal Development
Prepare proposals and system estimates based on approved system designs
Develop equipment lists, system specifications, and installation scope
Build and maintain accurate calculators using Excel or similar tools
Maintain proposal documentation and track active quotes
Subcontractor Coordination
Coordinate with subcontractors to obtain site walk feedback and installation pricing
Work with low-voltage installers, electricians, networking technicians, and security contractors to scope projects accurately
Ensure installation requirements are clearly defined in proposals and project documentation
Sales Support
Partner with sales representatives throughout the pre-sales process
Provide technical expertise during discovery calls and customer meetings
Assist in presenting system designs and answering technical questions
Technical Validation
Ensure proposed solutions are technically sound and feasible to deploy
Confirm equipment compatibility, networking requirements, and installation readiness
Qualifications
Required
Experience designing or supporting physical security or surveillance systems
Strong understanding of IP camera systems, networking, and system architecture
Experience creating system layouts, equipment lists, and project cost estimates
Ability to scope installation work including low-voltage cabling, camera mounting, and networking requirements
Experience coordinating with low-voltage installers, electricians, or security system contractors
Strong analytical and problem-solving skills
Excellent communication skills and ability to explain technical solutions to customers
Preferred
Experience working for a security systems integrator, surveillance provider, or low-voltage installation company
Experience using system design or diagramming tools to create system layouts
Strong proficiency in Excel or similar tools for building system estimates
Experience supporting pre-sales engineering or technical sales processes
Key Responsibilities
Site Assessments
Conduct virtual site walks with prospective customers to evaluate security needs and site conditions
Assess site layout, infrastructure, connectivity, and coverage requirements
Document site conditions to support system design and installation planning
System Design
Design site-specific security systems including camera placement, coverage zones,
and monitoring areas
Design systems that integrate existing security networks
Develop system layouts that provide effective visibility and coverage
Create design documentation to support installation and deployment planning
Proposal Development
Prepare proposals and system estimates based on approved system designs
Develop equipment lists, system specifications, and installation scope
Build and maintain accurate calculators using Excel or similar tools
Maintain proposal documentation and track active quotes
Subcontractor Coordination
Coordinate with subcontractors to obtain site walk feedback and installation pricing
Work with low-voltage installers, electricians, networking technicians, and security contractors to scope projects accurately
Ensure installation requirements are clearly defined in proposals and project documentation
Sales Support
Partner with sales representatives throughout the pre-sales process
Provide technical expertise during discovery calls and customer meetings
Assist in presenting system designs and answering technical questions
Technical Validation
Ensure proposed solutions are technically sound and feasible to deploy
Confirm equipment compatibility, networking requirements, and installation readiness
Qualifications
Required
Experience designing or supporting physical security or surveillance systems
Strong understanding of IP camera systems, networking, and system architecture
Experience creating system layouts, equipment lists, and project cost estimates
Ability to scope installation work including low-voltage cabling, camera mounting, and networking requirements
Experience coordinating with low-voltage installers, electricians, or security system contractors
Strong analytical and problem-solving skills
Excellent communication skills and ability to explain technical solutions to customers
Preferred
Experience working for a security systems integrator, surveillance provider, or low-voltage installation company
Experience using system design or diagramming tools to create system layouts
Strong proficiency in Excel or similar tools for building system estimates
Experience supporting pre-sales engineering or technical sales processes