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Receptionist

Sigma Systems, Worcester, MA, United States


About the job Receptionist

800904 Receptionist (8-Month Contract) - Worcester, MA | Immediate Start

Location:

Worcester, MA (Onsite - 50 SW Cutoff)
Schedule:

Monday-Friday, 8:45 AM - 5:00 PM (45-min lunch)
Duration:

8-Month Contract
Employer:

Sigma, Inc.

Job Overview

Sigma, Inc. is seeking a

detail-oriented and customer-focused Receptionist

to support the MassHealth Enrollment Center in Worcester, MA. This is a

front-facing, fast-paced role

requiring strong administrative, communication, and organizational skills.

This position is ideal for candidates with

office administration, data entry, or clerical experience

who thrive in a team environment and enjoy helping people.

Key Responsibilities

Greet and assist visitors and members professionally
Answer and route incoming telephone calls
Manage incoming/outgoing mail, packages, and correspondence
Maintain and organize files using standard filing systems
Scan and index documents using Captiva system
Prepare forms, reports, spreadsheets, and correspondence (Word & Excel)
Perform data entry and maintain accurate records
Respond to inquiries and provide general information
Operate office equipment (copiers, fax, postage machines, etc.)
Maintain office supplies and assist with inventory management
Support team coordination, scheduling, and workflow tracking
Ensure accuracy and completeness of documents and applications
Required Qualifications

Minimum

3 years of office, administrative, or clerical experience
Proficiency in

Microsoft Word and Excel
Strong

data entry and record-keeping skills
Excellent

verbal and written communication

skills
Ability to handle a

front desk / customer-facing role
Strong attention to detail and organizational skills
Ability to work in a

team-oriented, fast-paced environment
Comfortable using office equipment and computer systems
Preferred Skills

Experience in

government, healthcare, or public service environments
Knowledge of

document management systems (e.g., Captiva)
Familiarity with

mailroom and records processing operations

Education Substitutions

Relevant education in business, administrative, or secretarial studies may substitute for a portion of required experience.