School Based Patient Services Representative
West Hawaii Community Health Center, Kailua-Kona, HI, United States
School-Based Patient Services Representative
Hawai'i Island Community Health Center (HICHC)
Department:
School-Based Health
Location:
School-Based Health Centers (Hawai'i Island)
Pay:
Starting at
$18.50
(based on qualifications and experience)
Status:
Non-Exempt, Full-Time
We welcome applicants who are early in their careers and motivated to learn and grow in a healthcare setting.
About the Position
Hawai'i Island Community Health Center (HICHC) is seeking a
School-Based Patient Services Representative (PSR)
to join our School-Based Health team. This is an excellent entry-level opportunity for individuals interested in healthcare, customer service, or administrative support-especially those who enjoy working with students and families in a school setting.
The School-Based PSR is often the
first point of contact
for students, parents, school staff, and visitors. In this role, you'll help create a welcoming, supportive environment while ensuring patients are connected to the care they need. No medical background is required-just strong communication skills, professionalism, and a willingness to learn.
Benefits Include:
Medical, dental, vision, and prescription drug insurance
Generous paid time off and paid holidays
403(b) retirement savings plan
Scrub reimbursement (up to $100/year)
Group Life Insurance, Temporary Disability Insurance (TDI), and Long-Term Disability
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
AFLAC supplemental insurance
Hawai'i Life Flight coverage
Pet insurance options
HICHC is an excellent place to begin or grow a long-term career in healthcare administration while serving your community.
Responsibilities
Greet and check in students and patients for scheduled and walk-in appointments
Register new patients and update demographic, health, and insurance information
Schedule, confirm, reschedule, and cancel appointments
Answer phones and route calls to appropriate staff
Maintain accurate patient records and visit documentation
Assist patients with Sliding Fee Scale applications and insurance referrals
Respond to MyChart messages, texts, and voicemails
Provide professional, friendly customer service to students, families, and school staff
Support daily clinic operations as assigned
Minimum Qualifications
High school diploma or equivalent
Six months to one year of related experience (customer service, office work, reception, or similar)
Skills Needed
Basic computer and office skills, including accurate data entry
Ability to multitask in a busy environment
Strong communication and customer service skills
Ability to follow instructions, meet deadlines, and work as part of a team
Sensitivity to diverse cultures and communities (bilingual skills are a plus)
Start Your Healthcare Career with Us
If you enjoy helping people, working with students, and being part of a mission-driven team, we encourage you to apply. This role offers meaningful work, valuable experience, and opportunities for growth within Hawai'i Island Community Health Center.
Hawai'i Island Community Health Center (HICHC)
Department:
School-Based Health
Location:
School-Based Health Centers (Hawai'i Island)
Pay:
Starting at
$18.50
(based on qualifications and experience)
Status:
Non-Exempt, Full-Time
We welcome applicants who are early in their careers and motivated to learn and grow in a healthcare setting.
About the Position
Hawai'i Island Community Health Center (HICHC) is seeking a
School-Based Patient Services Representative (PSR)
to join our School-Based Health team. This is an excellent entry-level opportunity for individuals interested in healthcare, customer service, or administrative support-especially those who enjoy working with students and families in a school setting.
The School-Based PSR is often the
first point of contact
for students, parents, school staff, and visitors. In this role, you'll help create a welcoming, supportive environment while ensuring patients are connected to the care they need. No medical background is required-just strong communication skills, professionalism, and a willingness to learn.
Benefits Include:
Medical, dental, vision, and prescription drug insurance
Generous paid time off and paid holidays
403(b) retirement savings plan
Scrub reimbursement (up to $100/year)
Group Life Insurance, Temporary Disability Insurance (TDI), and Long-Term Disability
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
AFLAC supplemental insurance
Hawai'i Life Flight coverage
Pet insurance options
HICHC is an excellent place to begin or grow a long-term career in healthcare administration while serving your community.
Responsibilities
Greet and check in students and patients for scheduled and walk-in appointments
Register new patients and update demographic, health, and insurance information
Schedule, confirm, reschedule, and cancel appointments
Answer phones and route calls to appropriate staff
Maintain accurate patient records and visit documentation
Assist patients with Sliding Fee Scale applications and insurance referrals
Respond to MyChart messages, texts, and voicemails
Provide professional, friendly customer service to students, families, and school staff
Support daily clinic operations as assigned
Minimum Qualifications
High school diploma or equivalent
Six months to one year of related experience (customer service, office work, reception, or similar)
Skills Needed
Basic computer and office skills, including accurate data entry
Ability to multitask in a busy environment
Strong communication and customer service skills
Ability to follow instructions, meet deadlines, and work as part of a team
Sensitivity to diverse cultures and communities (bilingual skills are a plus)
Start Your Healthcare Career with Us
If you enjoy helping people, working with students, and being part of a mission-driven team, we encourage you to apply. This role offers meaningful work, valuable experience, and opportunities for growth within Hawai'i Island Community Health Center.