Syteline ERP Manager
Main Line Talent Group, North Hollywood, CA, United States
Job Description
A well-established, privately held global manufacturing organization is seeking a Senior ERP Application Analyst to serve as a key internal owner and subject matter expert for its enterprise ERP platform, with a strong focus on Infor CloudSuite Industrial (CSI) / SyteLine. This role combines strategic leadership with hands-on execution, supporting system optimization, process standardization, and cloud ERP transformation initiatives while partnering closely with business and IT stakeholders.
Process Architecture & Alignment
Serve as a senior functional subject matter expert, advising on solution options, feasibility, and future-state design
Partner with business users and functional leaders to align ERP functionality with operational workflows and planning processes
Support ERP-enabled processes such as order-to-cash, procure-to-pay, production, inventory management, costing, financials, and planning
Identify opportunities to standardize processes and leverage ERP best practices
Define future-state ERP process models aligned with best practices and cloud-first principles
Lead cross-functional workshops to map enterprise processes to ERP capabilities
Support process standardization across divisions to ensure consistency and compliance
Cloud Transformation & Roadmap
Support planning for migration from on-premise ERP to a cloud-based platform
Identify customizations, integrations, and business processes requiring redesign for cloud readiness
Evaluate and redesign legacy customizations to reduce technical debt
Analyze functional gaps, module readiness, and data quality requirements for cloud transition
Develop functional design recommendations for cloud-compatible solutions
Serve as an internal expert for assessing cloud ERP features and fit-to-standard approaches
Lead cross-functional efforts to prepare data, processes, and integrations for cloud transition
Contribute to application roadmap discussions and long-term planning
Configuration & System Design
Configure ERP parameters, workflows, security roles, forms, and module settings
Document configuration decisions, functional specifications, validation steps, and business impact
Recommend improvements leveraging standard ERP capabilities and best practices
Support customizations, extensions, reports, forms, and workflows while understanding dependencies and impact
Data Analysis & Optimization
Diagnose complex, cross-functional ERP issues involving system architecture, data structures, and integrations
Investigate and correct data discrepancies or incomplete transactions across modules
Perform root cause analysis on recurring issues and document corrective actions
Analyze cross-module data dependencies to resolve operational and financial issues
System Support & Operations
Provide day-to-day functional support across ERP modules including manufacturing, supply chain, finance, quality, and distribution
Troubleshoot configuration, workflows, transactions, costing logic, and cross-module interactions
Investigate and resolve integration failures and transaction issues across connected systems
Support ERP users across multiple business functions
Testing & Release Support
Execute functional and regression testing for upgrades, patches, and enhancements
Validate end-to-end workflows across planning, supply chain, manufacturing, and finance
User Enablement & Training
Develop training materials, job aids, and SOPs to support system adoption
Create knowledge base content and user documentation
Prepare release notes and training materials for system updates
Process Leadership & Requirements
Partner with functional leaders to analyze, document, and improve business processes
Gather and document business requirements through interviews, workshops, and workflow analysis
Translate business needs into functional and technical requirements
Maintain and prioritize a backlog of improvement opportunities
Stakeholder Engagement
Serve as a subject matter expert on business processes and system best practices
Build relationships with stakeholders to understand needs and anticipate future requirements
Communicate effectively with technical and non-technical audiences
Act as a liaison between business and IT teams
Application Ownership
Serve as application owner or co-owner for enterprise systems
Manage system configuration, access, roles, security settings, and parameters
Maintain system documentation, SOPs, and functional specifications
Coordinate vendor support, escalations, and enhancement requests
Governance & Continuous Improvement
Identify recurring issues and recommend process or system improvements
Implement workflow automation and process optimization opportunities
Support governance, documentation standards, and change management procedures
Monitor system performance and user feedback to recommend enhancements
Collaborate with IT and data teams on data governance practices
Project Delivery & Change
Own application upgrade and patch release processes including planning, testing, validation, and communication
Lead or support projects across enterprise applications from scoping through deployment
Define user stories, acceptance criteria, and test plans
Support integrations and cross-system implementations
Develop and manage UAT plans, testing cycles, and deployment validation
Participate in post-implementation reviews and continuous improvement efforts
Data & Reporting
Ensure data accuracy, consistency, and quality across systems
Develop and maintain reports and dashboards
Monitor and troubleshoot data flows between integrated systems
Requirements
Education and Experience
Bachelor's degree in Information Systems, Business Administration, Supply Chain, Accounting, Operations, or related field
7+ years of ERP experience in a manufacturing or distribution environment
Strong hands-on experience with ERP systems, preferably Infor CloudSuite Industrial (CSI) / SyteLine
Deep functional expertise across ERP modules (manufacturing, supply chain, finance, inventory, costing, planning)
Strong understanding of ERP architecture, data structures, integrations, and system behavior
Proven ability to troubleshoot and resolve complex ERP and data issues
Experience supporting ERP implementations, enhancements, or modernization initiatives
Familiarity with cloud ERP environments and migration approaches preferred
Preferred Qualifications
Experience supporting or leading ERP cloud migration initiatives
Experience reducing reliance on external consulting through internal capability building
Hands-on experience with ERP customization tools (workflows, forms, reports, integrations)
Exposure to automation tools or emerging technologies
Core Competencies
Strong analytical and problem-solving skills
Ability to translate business needs into scalable ERP-supported solutions
Effective communication and cross-functional collaboration skills
High attention to detail and accuracy
Ability to manage multiple priorities independently
Strong commitment to continuous improvement and user support
A well-established, privately held global manufacturing organization is seeking a Senior ERP Application Analyst to serve as a key internal owner and subject matter expert for its enterprise ERP platform, with a strong focus on Infor CloudSuite Industrial (CSI) / SyteLine. This role combines strategic leadership with hands-on execution, supporting system optimization, process standardization, and cloud ERP transformation initiatives while partnering closely with business and IT stakeholders.
Process Architecture & Alignment
Serve as a senior functional subject matter expert, advising on solution options, feasibility, and future-state design
Partner with business users and functional leaders to align ERP functionality with operational workflows and planning processes
Support ERP-enabled processes such as order-to-cash, procure-to-pay, production, inventory management, costing, financials, and planning
Identify opportunities to standardize processes and leverage ERP best practices
Define future-state ERP process models aligned with best practices and cloud-first principles
Lead cross-functional workshops to map enterprise processes to ERP capabilities
Support process standardization across divisions to ensure consistency and compliance
Cloud Transformation & Roadmap
Support planning for migration from on-premise ERP to a cloud-based platform
Identify customizations, integrations, and business processes requiring redesign for cloud readiness
Evaluate and redesign legacy customizations to reduce technical debt
Analyze functional gaps, module readiness, and data quality requirements for cloud transition
Develop functional design recommendations for cloud-compatible solutions
Serve as an internal expert for assessing cloud ERP features and fit-to-standard approaches
Lead cross-functional efforts to prepare data, processes, and integrations for cloud transition
Contribute to application roadmap discussions and long-term planning
Configuration & System Design
Configure ERP parameters, workflows, security roles, forms, and module settings
Document configuration decisions, functional specifications, validation steps, and business impact
Recommend improvements leveraging standard ERP capabilities and best practices
Support customizations, extensions, reports, forms, and workflows while understanding dependencies and impact
Data Analysis & Optimization
Diagnose complex, cross-functional ERP issues involving system architecture, data structures, and integrations
Investigate and correct data discrepancies or incomplete transactions across modules
Perform root cause analysis on recurring issues and document corrective actions
Analyze cross-module data dependencies to resolve operational and financial issues
System Support & Operations
Provide day-to-day functional support across ERP modules including manufacturing, supply chain, finance, quality, and distribution
Troubleshoot configuration, workflows, transactions, costing logic, and cross-module interactions
Investigate and resolve integration failures and transaction issues across connected systems
Support ERP users across multiple business functions
Testing & Release Support
Execute functional and regression testing for upgrades, patches, and enhancements
Validate end-to-end workflows across planning, supply chain, manufacturing, and finance
User Enablement & Training
Develop training materials, job aids, and SOPs to support system adoption
Create knowledge base content and user documentation
Prepare release notes and training materials for system updates
Process Leadership & Requirements
Partner with functional leaders to analyze, document, and improve business processes
Gather and document business requirements through interviews, workshops, and workflow analysis
Translate business needs into functional and technical requirements
Maintain and prioritize a backlog of improvement opportunities
Stakeholder Engagement
Serve as a subject matter expert on business processes and system best practices
Build relationships with stakeholders to understand needs and anticipate future requirements
Communicate effectively with technical and non-technical audiences
Act as a liaison between business and IT teams
Application Ownership
Serve as application owner or co-owner for enterprise systems
Manage system configuration, access, roles, security settings, and parameters
Maintain system documentation, SOPs, and functional specifications
Coordinate vendor support, escalations, and enhancement requests
Governance & Continuous Improvement
Identify recurring issues and recommend process or system improvements
Implement workflow automation and process optimization opportunities
Support governance, documentation standards, and change management procedures
Monitor system performance and user feedback to recommend enhancements
Collaborate with IT and data teams on data governance practices
Project Delivery & Change
Own application upgrade and patch release processes including planning, testing, validation, and communication
Lead or support projects across enterprise applications from scoping through deployment
Define user stories, acceptance criteria, and test plans
Support integrations and cross-system implementations
Develop and manage UAT plans, testing cycles, and deployment validation
Participate in post-implementation reviews and continuous improvement efforts
Data & Reporting
Ensure data accuracy, consistency, and quality across systems
Develop and maintain reports and dashboards
Monitor and troubleshoot data flows between integrated systems
Requirements
Education and Experience
Bachelor's degree in Information Systems, Business Administration, Supply Chain, Accounting, Operations, or related field
7+ years of ERP experience in a manufacturing or distribution environment
Strong hands-on experience with ERP systems, preferably Infor CloudSuite Industrial (CSI) / SyteLine
Deep functional expertise across ERP modules (manufacturing, supply chain, finance, inventory, costing, planning)
Strong understanding of ERP architecture, data structures, integrations, and system behavior
Proven ability to troubleshoot and resolve complex ERP and data issues
Experience supporting ERP implementations, enhancements, or modernization initiatives
Familiarity with cloud ERP environments and migration approaches preferred
Preferred Qualifications
Experience supporting or leading ERP cloud migration initiatives
Experience reducing reliance on external consulting through internal capability building
Hands-on experience with ERP customization tools (workflows, forms, reports, integrations)
Exposure to automation tools or emerging technologies
Core Competencies
Strong analytical and problem-solving skills
Ability to translate business needs into scalable ERP-supported solutions
Effective communication and cross-functional collaboration skills
High attention to detail and accuracy
Ability to manage multiple priorities independently
Strong commitment to continuous improvement and user support