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IT Specialist

Nugget Casino Resort, Cripple Creek, CO, United States


IT Specialist

Hourly

Cripple Creek, CO, US

Pay Range: $18.00 to $22.50

Shift: Daytime shift available 7 days a week

Job Duties and Responsibilities:

The position of an IT technician includes working with the end-user, infrastructure support, installation, and maintenance. An IT technician answers to the IT Manager. Must have good written and spoken communication skills. A bachelor's degree in any field of IT is sufficient for this position.

House Policies and Procedures and the Colorado Division of Gaming Rules and Regulations.

Within the realm of the responsibility of the job, maintain a clean and safe work environment. Performs duties in compliance with safety procedures, which includes the use of safety equipment. Incumbents are responsible for following safety procedures, and identifying unsafe conditions, as directed.

Weekly backup rotation
Backup Monitoring (Gaming and non-gaming daily checks)
Daily checklists
Monthly checklist tasks
Obtaining system versions

Obtaining backup validations and reports
Obtaining employee reports in all systems

Product installs and research

Installation of MS suites / Adobe / Gaming programs as needed
Research into new programs and hardware when appropriate and directed
Hardware installs

In/out processing of employees

Setup of new employees in monitored systems
Verification of new employees set up by other managers (CRC and CTL).

Cable runs
End user troubleshooting

Peripheral troubleshooting
Program troubleshooting
Escalations when appropriate to IT Manager or Sysadmin

On-call remote assistance scheduling

Usage of an on-call phone to be traded off with IT Manager. Schedule TBD.

Duties as assigned. Limited travel may be required for training or projects at other casino sites.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must have a valid and current State of Colorado Gaming License. Must be at least eighteen years of age.

Benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Daily Pay
• Free Gym Membership at Cripple Creek Park and Rec
• 20% Employee Meal Discount per Shift
• Vacation Pay
• Holiday Pay
• Subsidized Bus Ticket
• Gaming License Reimbursement
• Employee Housing
• 401(K) with Roth Feature
• FSA-Health and Dependent Care Savings Account
• Employee Life Insurance
• AD&D Insurance
• Long-Term Disability Insurance
• Short-Term Disability Insurance

Application Open until May 31, 2025