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Concierge - Receptionist (84298)

Pivotal Health Care, Ames, IA, United States


Northridge Village

is an

innovative ,

beautiful, 5 star, boutique style senior living community.

Our mission is simple: to enrich the lives of our residents through

purpose, passion & joy in life!

Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.

In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.

Benefits

:

We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:
Health, Dental, & Vision Care Plans with company cost share (full-time only)
Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
401(k) with company match
PTO
Holiday Premium Pay
Volunteer Time Off
Competitive Wages & Shift Differentials
Referral Bonus
Service Award Bonus
Career Path Development
Tuition Assistance & Certification Course Payment
Fun & engaging team environment
If you're in search of a family based organization with a culture of care

and

you have a passion for seniors - keep reading!

Role:

Due to a well deserved retirement, we are seeking a dedicated

Concierge - Receptionist

to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.

Responsibilities:

Answer and direct all in-coming phone calls
Greet all customers and direct them as needed
Have working knowledge as to the roles and responsibilities of management staff
Ability to communicate effectively the services and products that Community offers
Assist Business Manager with AP coding, statements, and Resident Trust Fund
Qualifications:

High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
Receptionist experience preferred.
Our Community is a part of a family of Retirement Communities which include:

Colonial Village, Overland Park, KS
Maggie's Place of Colonial Village, Overland Park, KS
Westchester Village, Lenexa KS
Linden Woods Village, Gladstone, MO
Raintree Village, Lee's Summit, MO
Prairie Vista Village, Altoona, IA
Terrace Glen Village, Marion, IA
Cedar Ridge Village, West Des Moines, IA
Northridge Village, Ames, IA
Kennybrook Village, Grimes, IA

We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.

#Receptionist #AdministrativeAssistant #ClericalWork #SeniorCare #ResidentCare #SeniorLiving