Front Office Coordinator
Express Employment Professionals Defunct, Grosse Pointe Park, MI, United States
Job Full Description
Position Summary
The Front Office Coordinator plays a critical role in creating a professional and welcoming experience for all guests, clients, and candidates. This position serves as the first point of contact for the office while supporting daily operations through accurate data entry, inbound call management, and social media/job posting activities.
The ideal candidate is detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced staffing environment.
Key Responsibilities
Front Office & Customer Experience
Greet and assist all walk-in candidates, clients, and visitors
Provide a professional, friendly, and efficient first impression of Express Detroit
Maintain a clean, organized, and welcoming front office environment
Phone & Communication Management
Answer and route inbound calls to appropriate team members
Respond to general inquiries about services, job openings, and office operations
Take detailed messages and ensure timely follow-up
Data Entry & Administrative Support
Accurately enter candidate and client information into internal systems
Maintain and update databases, records, and applicant tracking systems
Assist with onboarding paperwork and document management
Social Media & Job Posting
Post and manage job ads across job boards and social media platforms
Support social media activity (LinkedIn, Facebook, etc.) to promote openings and brand presence
Assist in creating basic content for recruiting campaigns and local outreach
Qualifications
1-3 years of administrative, front desk, or customer service experience
Strong data entry skills with high attention to detail
Comfortable using Microsoft Office, Google Workspace, and social media platforms
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Preferred Qualifications
Experience in staffing, recruiting, or HR environments
Familiarity with applicant tracking systems (ATS)
Basic understanding of social media marketing or job board platforms
What We Offer
Opportunity to grow within a leading staffing organization in Southeast Michigan
Hands-on experience across recruiting, operations, and marketing
Team-oriented, fast-paced environment with strong leadership support
Why Express Detroit
At Express Detroit, we pride ourselves on delivering market-leading talent through a hands-on, in-person recruiting process. With a strong local presence and a commitment to quality, we help connect people to meaningful work and businesses to dependable talent.
Royal Oak, MI
3438
27703 John R Road
Madison Heights, MI 48071
Position Summary
The Front Office Coordinator plays a critical role in creating a professional and welcoming experience for all guests, clients, and candidates. This position serves as the first point of contact for the office while supporting daily operations through accurate data entry, inbound call management, and social media/job posting activities.
The ideal candidate is detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced staffing environment.
Key Responsibilities
Front Office & Customer Experience
Greet and assist all walk-in candidates, clients, and visitors
Provide a professional, friendly, and efficient first impression of Express Detroit
Maintain a clean, organized, and welcoming front office environment
Phone & Communication Management
Answer and route inbound calls to appropriate team members
Respond to general inquiries about services, job openings, and office operations
Take detailed messages and ensure timely follow-up
Data Entry & Administrative Support
Accurately enter candidate and client information into internal systems
Maintain and update databases, records, and applicant tracking systems
Assist with onboarding paperwork and document management
Social Media & Job Posting
Post and manage job ads across job boards and social media platforms
Support social media activity (LinkedIn, Facebook, etc.) to promote openings and brand presence
Assist in creating basic content for recruiting campaigns and local outreach
Qualifications
1-3 years of administrative, front desk, or customer service experience
Strong data entry skills with high attention to detail
Comfortable using Microsoft Office, Google Workspace, and social media platforms
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Preferred Qualifications
Experience in staffing, recruiting, or HR environments
Familiarity with applicant tracking systems (ATS)
Basic understanding of social media marketing or job board platforms
What We Offer
Opportunity to grow within a leading staffing organization in Southeast Michigan
Hands-on experience across recruiting, operations, and marketing
Team-oriented, fast-paced environment with strong leadership support
Why Express Detroit
At Express Detroit, we pride ourselves on delivering market-leading talent through a hands-on, in-person recruiting process. With a strong local presence and a commitment to quality, we help connect people to meaningful work and businesses to dependable talent.
Royal Oak, MI
3438
27703 John R Road
Madison Heights, MI 48071