Remote IT Help Desk Specialist — Student & Staff Support

The Johns Hopkins University, Baltimore, MD, United States

A prestigious academic institution seeks a Remote Support Specialist to provide technical assistance and troubleshoot issues for staff, faculty, and students. This role focuses on the installation and maintenance of end-user devices while ensuring excellent customer service and support. Candidates should have a high school diploma and two years of related experience. Experience with Active Directory, Citrix, and Microsoft Office products is preferred. Full-time position with flexible hours and competitive salary.
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