Front Desk Agent

Auberge Resorts - - Responsibilities: Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies; Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments; Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere; Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department; Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests