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Driver Helper

HF Foods Group, Ocala, FL, United States


Job Title

HF Foods Group, Inc. is a leading distributor of international foodservice solutions to Asian restaurants and other businesses across the United States. With 15 distribution centers strategically located throughout the nation, HF Foods Group aims to supply the increasing demand for Asian American restaurant cuisine.
Primary Functions

Driver Helper assists drivers who deliver goods to businesses and customers. As a driver helper, you will be responsible for all activities except the actual driving: loading and unloading items, contacting customers, collecting payments, keeping in touch with dispatcher or manager, doing delivery paperwork, etc.
Essential Duties and Responsibilities

Loading and unloading company products
Assisting drivers to find delivery locations
Compiling accurate delivery records and reports
Reporting all delivery-related issues to the supervisor
Effectively communicating with clients and customers to resolve complaints
Assisting with the unloading products from the truck on each delivery location
Obtaining clients and customers' signatures as an acknowledgement of having received the delivered products
Ensuring that all safety policies and procedures are adhered to
Any other duties assigned by the management
Skills and Qualifications

Proven customer service experience is preferred
Able to work in a fast-paced environment
Able to work flexible hours
Excellent communication skills
Friendly and professional demeanor
Ability to work with little supervision
Physical Requirements

Successfully passing the Human Performance Evaluation on Lift, Lift-Carry, Push-Pull, Climb, and Repetitive Posture.
While performing the duties of this job, the employee will be required to move frequently, stand, walk, and sit.
Frequent use of hands to touch, handle, and feel, and to reach with hands and arms. The employee must be able to lift and/or move up to 50lbs and may occasionally lift and/or move up to 75 lbs
Repetitive hand use is required, including pushing and pulling up to 50lbs, reaching above shoulder
Frequent bending and squatting are required
The employee must be able to safely and frequently enter/exit the vehicle as well as the rear cargo area.
Education and/or Training

High school or GED equivalent.
Work Conditions

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Office and warehouse environment
Occasional periods of standing or sitting for extended periods of time
Required wearing of appropriate PPE
Exposure to hot/cold weather and loud noises in a warehouse environment
Frequent computer and telephone use
Frequent communication with people throughout the day
Equal Opportunity Employer

HF Foods Group emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.