Construction Services Administrative Assistant
IICRC, Dover, DE, United States
Construction Service Administrative Assistant
SERVPRO of Dover/Middletown is hiring a Construction Service Administrative Assistant.
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
Key Responsibilities
Assist with customer service and management of the customer experience
Monitor and ensure client requirements are followed
Enter lead/jobs into the operating system and make sure all information in the project is correct
Schedule CM initial visit with customer
Educate customers on process
Review and validate project file documentation
Maintain customer and client communications
Support CMs ensuring customer and client agreement on scope and estimate
Ensure all paperwork is complete with customer and client
Ensure estimates are distributed to all necessary parties
Interface with Subcontractors for availability
Sign up new Subcontractors and maintain insurances and licensing
Issue POs based on project budget
Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
Schedule inspections with building departments
Update budgets
Order materials and supplies as needed
Update project schedule and timeline
Assist identifying and qualifying resource providers
Validate completed PO documentation
Update contract status with change orders and keep customer and client advised
Maintain Work-in-Progress (WIP) report
Maintain internal and external communications
Maintain communication log
Prepare project reports
Upon completion, review file documentation and update as necessary
Manage collections activities
Perform project close-out
Position Requirements
High school diploma/GED
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally may be required to visit job sites and deliver items as needed
Occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud
Pay starts at $18-22 an hour based on experience, with the possibility of overtime pay
SERVPRO of Dover/Middletown is hiring a Construction Service Administrative Assistant.
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
Key Responsibilities
Assist with customer service and management of the customer experience
Monitor and ensure client requirements are followed
Enter lead/jobs into the operating system and make sure all information in the project is correct
Schedule CM initial visit with customer
Educate customers on process
Review and validate project file documentation
Maintain customer and client communications
Support CMs ensuring customer and client agreement on scope and estimate
Ensure all paperwork is complete with customer and client
Ensure estimates are distributed to all necessary parties
Interface with Subcontractors for availability
Sign up new Subcontractors and maintain insurances and licensing
Issue POs based on project budget
Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
Schedule inspections with building departments
Update budgets
Order materials and supplies as needed
Update project schedule and timeline
Assist identifying and qualifying resource providers
Validate completed PO documentation
Update contract status with change orders and keep customer and client advised
Maintain Work-in-Progress (WIP) report
Maintain internal and external communications
Maintain communication log
Prepare project reports
Upon completion, review file documentation and update as necessary
Manage collections activities
Perform project close-out
Position Requirements
High school diploma/GED
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally may be required to visit job sites and deliver items as needed
Occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud
Pay starts at $18-22 an hour based on experience, with the possibility of overtime pay