Associate Manager, Underwriting
CVS Health, Franklin, TN, United States
Underwriting Specialist
We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.
Position Summary
This position is primarily responsible for underwriting activities related to Medicare Supplement and Ancillary Products. The role directs underwriting workflow to support the organization's financial and strategic objectives and provides underwriting support within risk management to optimize revenue, membership growth, and overall profitability. Leveraging advanced underwriting expertise, the position establishes, monitors, and evaluates key performance metrics for both routine and new business underwriting functions, ensuring operational efficiency, consistency, and alignment with organizational goals.
What You Will Do
Coordinates processes and assignments for supervisors and individual contributors to achieve the Underwriting area's goals.
Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Underwriting.
Ensures the completion timely underwriting deliverables, including casework reviews, inquiries, missing information, contractual underwriting review, benefit plan impact, and rate validation.
Analyzes trends to inform the development and implementation of medical underwriting procedures, workflows, guidelines, and claim risk criteria.
Develops resources for staffing, talent management, training, and development.
Supports & participates in quality control reviews of documents, deliverables, and information produced by the Underwriting team.
Advises on improvement initiatives to increase productivity, accuracy, and customer service.
Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.
Required Qualifications
2+ years of underwriting experience (Healthcare preferred)
Prior leadership experience
Strong knowledge of underwriting principles, risk management, and compliance requirements
Demonstrated ability to analyze trends and translate insights into operational improvements
Preferred Qualifications
Medicare and/or Medicare Supplement underwriting experience preferred
Bachelor's Degree preferred or commensurate work experience
Education
Associates Degree.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.
Position Summary
This position is primarily responsible for underwriting activities related to Medicare Supplement and Ancillary Products. The role directs underwriting workflow to support the organization's financial and strategic objectives and provides underwriting support within risk management to optimize revenue, membership growth, and overall profitability. Leveraging advanced underwriting expertise, the position establishes, monitors, and evaluates key performance metrics for both routine and new business underwriting functions, ensuring operational efficiency, consistency, and alignment with organizational goals.
What You Will Do
Coordinates processes and assignments for supervisors and individual contributors to achieve the Underwriting area's goals.
Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Underwriting.
Ensures the completion timely underwriting deliverables, including casework reviews, inquiries, missing information, contractual underwriting review, benefit plan impact, and rate validation.
Analyzes trends to inform the development and implementation of medical underwriting procedures, workflows, guidelines, and claim risk criteria.
Develops resources for staffing, talent management, training, and development.
Supports & participates in quality control reviews of documents, deliverables, and information produced by the Underwriting team.
Advises on improvement initiatives to increase productivity, accuracy, and customer service.
Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.
Required Qualifications
2+ years of underwriting experience (Healthcare preferred)
Prior leadership experience
Strong knowledge of underwriting principles, risk management, and compliance requirements
Demonstrated ability to analyze trends and translate insights into operational improvements
Preferred Qualifications
Medicare and/or Medicare Supplement underwriting experience preferred
Bachelor's Degree preferred or commensurate work experience
Education
Associates Degree.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.