Compliance - Technology Operational Management Lead - Vice President
Koitecc Solutions, Phoenix, AZ, United States
Overview
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best‑in‑class.
Job Responsibilities
Understand key processes and controls performed within Consumer and Community Banking Technology
Perform independent Technology, Data, & Cybersecurity risk assessments on Consumer and Community Banking Technology
Manage identified risks using the firm’s Operational Risk Management Framework
Assess emerging risks as part of strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals, and review of external operational risk events for your CCB products coverage.
Develop and assess KPIs / KRIs related to these risks through effective monitoring activities.
Partner and advise internal 2nd‑Line‑of‑Defense teams of thematic control deficiencies and observations.
Manage book of work assessments impacting CCB and produce weekly status updates.
Participate in firm‑wide global initiatives to analyze impact to the firm.
Leverage modern risk identification techniques, including scenario analysis, threat modeling, and agentic AI for automated risk investigation and monitoring.
Required Qualifications, Capabilities and Skills
7+ years of experience with infrastructure/application architecture.
5+ years in a senior technology role (engineering, operations, or strategic planning).
2+ years of data architecture or data governance role.
Demonstrate ability to understand complex technical systems, the business processes they support, and synthesize the corresponding risks and controls.
Strong technical background in data‑related technologies.
Experience with AI/ML tools and platforms; understanding of AI governance, ethical considerations and explainability in risk management.
Knowledge of second‑line risk management (operational risk and compliance) practices.
Ability to seamlessly transition between business and technical discussion.
Strong organizational and multi‑tasking skills with demonstrated ability to manage expectations.
Excellent verbal and written communication skills, including the ability to present concise findings in a persuasive manner to a senior audience.
Able to develop constructive relationships with functional partners.
About the Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation in cash and/or forfeitable equity. Additional benefits include comprehensive health care coverage, on‑site wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support and financial coaching.
Equal Opportunity
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Reasonable accommodations are available for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About the Team
Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we set our businesses, clients, customers and employees up for success.
Risk Management Overview
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers evaluating country‑specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
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Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best‑in‑class.
Job Responsibilities
Understand key processes and controls performed within Consumer and Community Banking Technology
Perform independent Technology, Data, & Cybersecurity risk assessments on Consumer and Community Banking Technology
Manage identified risks using the firm’s Operational Risk Management Framework
Assess emerging risks as part of strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals, and review of external operational risk events for your CCB products coverage.
Develop and assess KPIs / KRIs related to these risks through effective monitoring activities.
Partner and advise internal 2nd‑Line‑of‑Defense teams of thematic control deficiencies and observations.
Manage book of work assessments impacting CCB and produce weekly status updates.
Participate in firm‑wide global initiatives to analyze impact to the firm.
Leverage modern risk identification techniques, including scenario analysis, threat modeling, and agentic AI for automated risk investigation and monitoring.
Required Qualifications, Capabilities and Skills
7+ years of experience with infrastructure/application architecture.
5+ years in a senior technology role (engineering, operations, or strategic planning).
2+ years of data architecture or data governance role.
Demonstrate ability to understand complex technical systems, the business processes they support, and synthesize the corresponding risks and controls.
Strong technical background in data‑related technologies.
Experience with AI/ML tools and platforms; understanding of AI governance, ethical considerations and explainability in risk management.
Knowledge of second‑line risk management (operational risk and compliance) practices.
Ability to seamlessly transition between business and technical discussion.
Strong organizational and multi‑tasking skills with demonstrated ability to manage expectations.
Excellent verbal and written communication skills, including the ability to present concise findings in a persuasive manner to a senior audience.
Able to develop constructive relationships with functional partners.
About the Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation in cash and/or forfeitable equity. Additional benefits include comprehensive health care coverage, on‑site wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support and financial coaching.
Equal Opportunity
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. Reasonable accommodations are available for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About the Team
Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we set our businesses, clients, customers and employees up for success.
Risk Management Overview
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers evaluating country‑specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
#J-18808-Ljbffr