Medical Billing Customer Support (WFH)

Rotech Healthcare Inc. - - Responsibilities: Processes new orders, responds to questions, resolves issues or forwards to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfaction; Collects co-pays and deductible amounts; Conducts insurance verification and eligibility for services/products; Maintains accuracy and quality control throughout patient contact and data entry; Provides product/service information and education by answering questions, offering assistance