Remote ITSM Lead & Systems Analyst (ServiceNow)

Oran Inc is seeking a Computer Systems Analyst – Technical Lead to manage IT service operations and system coordination in a federal environment. The ideal candidate will lead ITSM processes and manage incident workflows. Required qualifications include a Bachelor's degree in IT or related field and 7+ years of experience in IT operations. Strong expertise in ITSM frameworks and ServiceNow is essential. This position offers a remote work option as required.
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